helpful friendly staff .. layout of the room ..
late check in time ... 3 pm ..
The staff were wonderful.
The very small bathrooms.
heater not easy to control. no instructions. no meals table for studio apartmen teven though there is a kitchen and adequate space.
I thought it was good... Far enough from the city but easy to get to... The location was excellent and the price was fair... Would def stay again... Would like to stay in the summer...
we love this hotel its close to our favorite nightspots and restaurants in stkilda ,
position of the hotel,good price and very large room...good service for rech the airport(easy and cheap)
Excellent location, friendly, helpful staff, secure free parking and internet access,comfortable beds.Although the hotel was very busy, the reception staff would alway help us with directions etc.
Requested a quiet room at the back, which was not available, our room at the front was very noisy,it was across from a backpackers hostel, hence loud kids hanging around outside at all hours of the night,also near a tram stop. Room rather basic and shabby, but despite these minor points we'd stay there again.
The reception staffs were responsive in our requests to rectify shortfalls and or unserviceabilities. However, the problem with internet access from the room could not be rectified and unserviceable wall light was not rectified.
There were no radiator in the bathroom. The ventilator in the bathroom was working(which is good) but on cold nights the ventilator contributes to colder bathroom without the radiator. To make it worse, the ventilator is linked to the single light switch(i.e. light on, ventilator on).
The room was very nice and clean and the bathroom was a good size.
We had so much trouble trying to find the car park even with the help of the new staff member and then our keys wouldn't work to let us in. This was very time consuming and painful.
Wireless Broadband would be an improvement a stocked bar fridge Thought I was getting some basic kitchen goods etc
your staff especially Belinda, very accomodating and helpful,and had a very pleasent pesonality.
the hotel suited our needs, we were in melb for a wedding. the overnight tariff was a little over the top , but we had no choice.
With a stay at Cosmopolitan Hotel in Melbourne (St Kilda), you'll be within a 5-minute walk of Luna Park and Palais Theatre. Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Planning an event in Melbourne? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.