Rooms are clean and comfortable.
I won't stay here again unless I absolutely have to. I extended my stay and they recharged me for what I had already paid. No one took the time to explain anything regarding my charges and I had to call to and speak to a manager who was far less than helpful. He argued with me about why this mess was my fault, not theirs. I triple checked with him on if my full refund would be issued before they went ahead and just charged me for the extra night. He endured me it would be. It wasn't. I called back and he chose to argue with me again instead of being understanding of my frustration. I wasn't able to speak to his manager as they wouldn't be there again for three (3) days! I left a message and still haven't gotten a call back. When I asked for the number for corporate, I was given the run around. While I was there I was left waiting at the front desk for assistance while other staff was standing right there and didn't even bother to ask what I needed to see if they could assist me. Over all, nice accommodations, not so nice staff.
Front desk staff was extremely nice and helped me change my dates with ease and efficiency.
Trash cans over flowing in public areas.
Stylish Killeen hotel near Fort Hood with Fitness Center, pool and restaurant You’ll feel at home at the Holiday Inn® hotel Killeen - Fort Hood hotel. We're located one mile from Fort Hood's main gate and just off the Central Texas Expressway, a location ideal for both business and leisure travelers. Being on Fort Hood’s doorstep is especially convenient for government and business travelers. The hotel is 15 minutes from Killeen Fort Hood Regional Airport (GRK), while Darnall Army Medical Center is less than five miles away and Central Texas College less than seven. An 80-seat conference room and free Wi-Fi make the hotel perfect for corporate events or social functions. We also offer a 24-hour Business Center and free, hotel-wide Wi-Fi. Belton and Stillhouse Hollow lakes are both within a half hour’s drive. They provide an excellent setting for fishing, hiking and boating. The Great Escape of Central Texas challenges you to use deductive reasoning and solve puzzles to plot an “escape.” Fort Hood has two military museums, and Central Texas College offers a world-class planetarium. You can make a splash in the hotel’s European-style pool with spa and relax in a private cabana. Or, work off some stress at the 24-hour Fitness Center. Don’t forget: kids always eat free at Holiday Inn® hotels.
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