艾克希特羅格蒙特美居酒店 - 艾克希特 Mercure Exeter Rougemont Hotel

Nice Building, good location

Couldnt find my reservation, 1st room we were given had not been cleaned and breakfast poor quality

Comfortable bed; polite, friendly staff

Towel rail didn't seem to be working, even when I found where to switch it on!

... after a night out we returned to hotel & decided to have a night cap @ bar. The bar man (Andy) was particularly friendly & professional. We had mentioned not having a kettle in the room, which we had thought was odd & in the morning there was a note under the door, explaining that the kettle was kept in a drawer! There are not many staff who would've bothered and we were very impressed by this personal attention to our enquiry, it made all the difference to our stay. All staff were friendly but he was particularly good. The bed was very comfortable.

The room was a little tatty & in need of modernising. At first glance we could see that two single beds had been pushed together to make a double (despite having booked a double room), however this wasn't a particularly bad point as it meant the bed was massive! (A valance on the bed would've easily disguised this & not made it so obvious) The price list of food seemed very over priced £12.95 for burger & chips! For that price we would've expected very good food indeed but we were put off eating in the hotel because of the pricing so can not comment on its standards.

A beautiful building - lovely staircase and stained-glass windows. Very welcoming, friendly staff. Good breakfast.

The walls are very thin - could hear every noise from the corridor and next rooms. The car park is very tiny and difficult to get in and out of.