The entire trip was amazing! I can’t thank the resort and its staff enough for everything they do and did for my family and I. My wife and I traveled with out two boys ages 3 and 10, in laws and grandparents. Decent sized group. My older son has severe food allergies so going to places like these aren’t usually the top of our list because it’s hard to find food so we usually just book air bnbs instead. Fiesta Americana Condesa was heavily recommended by my sister (this is her go to) and we took a chance. We usually travel with our own food for our son. Once we got to the resort we checked his cooler with the resort where they stored it in a freezer. This was cool because a lot of places usually are hesitant to do this. They also even took the time to have their main chef sit down with us and discuss his dietary needs and restrictions. He then came with a menu that LITERALLY checked off each category of allergens and he was able to eat food from somewhere other than home. He was so happy. This brought so much joy to us. My son was finally able to get food and have it served like the rest of us at a restaurant. It was so amazing that every single restaurant in the establishment was noticed of his allergies and his food was taken care of. We literally came back home with almost all of the food we had packed for him. They made sure no cross contamination was a possibility. Peanuts, dairy, corn, soy, shrimp and seafood are the main allergies and they made sure his food was free of all of it. Eladio, Maridiana and the rest of the Staff were AMAZING. THANK YOU SO MUCH!!! Muchísimas gracias. Su servicio someramente fue lo mejor que hemos tenido. Muy agradecidos.
AC could have been a little colder. It was good enough tho. I just love my rooms freezing.
This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
The hosted Víctor, he was very agressive whit us abouth the hotel rewards program
The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.
Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.
Can get much better than this
Nice pool and bars. Comfort rooms. Close to the beach.
Staff always wabt tips. Rooms are not clean. Nothing to do inthe evening. Not putting enough alocohol on the drinks. Low variaty of food.
Food was awesome
Time share salesman are annoying
We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.
The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.
The food was a disappointment, and the alcohol was not the best. Maybe having more of a variety and top shelf . You could offer an all inclusive upgrade to offer better selections. the all inclusive upgrade would require a different color band and pay extra.
It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.
Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent
Great service, best I've ever had
I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway
Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.
Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.
I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.
Fiesta Americana Condesa Cancun - All Inclusive位於Cancun/坎康，提供雅緻的住宿，開車到Hard Rock Cafe Cancun、彼譚皮治灣和Iberostar Cancun Golf Course只要一小段路就到。 也有健身中心跟室外游泳池、按摩浴缸和蒸氣浴。
房客可以在露臺上欣賞陽光，或者在bar小酌一番。 也有托兒服務、外幣兌換和24小時開放的接待櫃台。 也擁有自己的Miiluma SpaSPA和康健中心。
旅客可以享用Cantina的異國風味和墨西哥風味餐點或品嚐San Telmo的風味南美風味料理。 度假村的用餐地點包括The Deli & Gift Shop與Trattoria。
想要發掘當地餐廳與餐館的人，附近就有許多餐廳可以選擇。 開車很快就可以到達Spa at The Royal Sands。
費斯塔美國酒店&度假村 - 坎昆的位置在Hotel Zone的Boulevard Kukulkan Km 16.5. Zona Hotelera，距離Cancun/坎康市中心10.1公里。 Museo Maya de Cancun是距離費斯塔美國酒店&度假村 - 坎昆最近的地標。
費斯塔美國酒店&度假村 - 坎昆的入住時間為15:00，退房時間則為13:00。
費斯塔美國酒店&度假村 - 坎昆有提供免費Wi-Fi。
費斯塔美國酒店&度假村 - 坎昆沒有提供免費停車。
費斯塔美國酒店&度假村 - 坎昆沒有提供免費機場接送服務。
費斯塔美國酒店&度假村 - 坎昆距離Cancun/坎康11.8公里。 費斯塔美國酒店&度假村 - 坎昆距離科蘇梅爾64.9公里。
費斯塔美國酒店&度假村 - 坎昆有附設泳池。