費斯塔美國酒店&度假村 - 坎昆 Fiesta Americana Condesa Cancun

The entire trip was amazing! I can’t thank the resort and its staff enough for everything they do and did for my family and I. My wife and I traveled with out two boys ages 3 and 10, in laws and grandparents. Decent sized group. My older son has severe food allergies so going to places like these aren’t usually the top of our list because it’s hard to find food so we usually just book air bnbs instead. Fiesta Americana Condesa was heavily recommended by my sister (this is her go to) and we took a chance. We usually travel with our own food for our son. Once we got to the resort we checked his cooler with the resort where they stored it in a freezer. This was cool because a lot of places usually are hesitant to do this. They also even took the time to have their main chef sit down with us and discuss his dietary needs and restrictions. He then came with a menu that LITERALLY checked off each category of allergens and he was able to eat food from somewhere other than home. He was so happy. This brought so much joy to us. My son was finally able to get food and have it served like the rest of us at a restaurant. It was so amazing that every single restaurant in the establishment was noticed of his allergies and his food was taken care of. We literally came back home with almost all of the food we had packed for him. They made sure no cross contamination was a possibility. Peanuts, dairy, corn, soy, shrimp and seafood are the main allergies and they made sure his food was free of all of it. Eladio, Maridiana and the rest of the Staff were AMAZING. THANK YOU SO MUCH!!! Muchísimas gracias. Su servicio someramente fue lo mejor que hemos tenido. Muy agradecidos.

AC could have been a little colder. It was good enough tho. I just love my rooms freezing.

This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.