Food, the premises, service, location was ok.
Font Desk Staff Was very Rude
The pool was large
After traveling a long way, the front staff was extremely rude and made for a long inefficient and uncomfortable check-in. One boy gave huge attitude - the worst service. The food was not tasty and the drinks were not good. It was watered down food and cheap drinks that were undrinkable.
It wasn't all inclusive. Room service was extra. Most places include room service when its all inclusive. No free wifi $30.00 and no free security box $8.00.
Facing the ocean in Cancun’s hotel zone is the Oasis Palm, around 23 km from the airport. Its genuine hospitality, excellent value and kids’ club make it a popular choice for parents travelling with children.