the Service and variety of foods
They closed 3 restaurants and meal planning was difficult to say the least.
Service and food was amazing!
Maybe the check in time can be shorter
No jet skis making noise and pollution.
Buffet restaurant understaffed.
Gorgeous location & excellent vacation all-around! I would def recommend this hotel!!! Our family of 6 + a baby was hands-down pampered and spoiled by the staff! Shout out to David at Coco’s for making our stay incredible!
The hotel had events and activities but were not well-advertised. The kids/teen programs were not well-known. Other hotels post the activities daily. The Paradisus could do better in this area.
too many kids food not that great
Accommodations, things to do near, dinners, quiet, plenty of beach and chairs.
Buffets and general access to food, check in we had to haggle for over an hour to get what was promised to us at booking, the concierge messed up a catamaran booking for us, accommodations were dated and just okay.
Few staff members were very nice
I stayed in this hotel few years ago and it was amazing, food, service, rooms, etc. but now it has become a very cheap hotel even the price is very high. The food might look nice and good but it absolutely horrible. If you are used to have good stuff, beware. Time share staff is a nightmare! I know they want to make business but they are crossing the line. Thia time they tricked my parents saying that some lady would nicely take them to their room when they arrived, no she took them to this desk where she spent one hour trying to convince them about time ahare,,, really??? We never complain but this time at check out we explained what we didnt like (food, time share, etc) and this staff member just said "oh, sorry. I will write that down" yeah right!! Also beware: there are 5 different pyramids and the pics that they have online it's only from the renovated rooms. Of course not all of them are renovated and we got stucked in this totally '80's room. Clean but decor is not what thw showed in the website. We pickes this hotel since my parents have been there at least 7 times, we regret to inform that this is the last time! So so so dissapointing. It all depends on what you are used to, that's all.
Sit back and relax
Even with the hotel at full capacity, I received the very best service.
The royal service
Why this place sucks
The beach was ok
The $150 a night up sell to get a kind size bed when I though I had paid for one. That was supposed to have a butler but didn't The restaurants close too early . People trying to sell me a time share. The excessive incense and aromatherapy in building 5 barf.
This was a wonderful all inclusive resort with beautiful beachfront property! We enjoyed our stay although rooms are a little small and slightly dated. Need a few more beach chairs as well. Overall, a spot we will return to!
EXCELLENT FOOD, DRINKS AND SERVICE (IN ROYAL SERVICE)
IF YOU DONT PAY FOR ROYAL SERVICE IS JUST ANOTHER AVERAGE ALL INCLUSIVE. THEY TOOK A LONG TIME TO CLEAN THE ROOM (ALWAYS AFETER 4 PM)
Rich in tradition, luxury and fun. It’s like nothing you’ve ever seen before, architecture reminiscent of 4,000 year-old Mayan culture, and interiors dotted with bas-relief carvings and wall paintings. Paradisus Cancún ideally positions you to enjoy all that Cancun has to offer, perfectly. Renowned white sand beaches with the shimmering Caribbean sea at your feet. You’re free to snorkel, dive explore the reef and cenotes or simply pamper yourself wonderfully at our spectacular resort.
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆的位置在Hotel Zone的Boulevard Kukulcan, Km 16.5，距離Cancun/坎康市中心10公里。 Museo Maya de Cancun是距離坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆最近的地標。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆的入住時間為16:00，退房時間則為10:00。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆沒有提供免費Wi-Fi。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆沒有提供免費停車。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆沒有提供免費機場接送服務。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆距離Cancun/坎康12.1公里。 坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆距離科蘇梅爾65.2公里。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆不可以攜帶寵物入住。
坎昆帕拉迪斯度假村 - 原格蘭梅里亞酒店 - 坎昆有附設泳池。