We were not given the room we paid for and the room we were given smelled moldy. The ceiling was leaking in the bathroom from the toilet in the room above us, when we asked for the room we paid for they said their were none available.
Better customer service . better maintenance . Friendlier service.
Great view, clean and comfortable rooms
All around great stay. Clean, with friendly and helpful staff, and great facilities. Also easy taxi or bus ride to almost all central attractions. 24 hour room service was a plus too!
Nice clean Hotel very fast Wi-Fi Great value and location
Room was large and very nice
No refrigerator in room..This was a hassle as no place for beverages, etc. ice machine on first floor
Views were great. Staff was friendly and accommodating.
The sliding door to the balcony didn't lock. My reservation was not in the system correctly. Staff informed me it's a common occurrence with their staff.
Our room had a lagoon view and it was beautiful. The staff was friendly and professional. Great value for what we paid.
All is beautiful like the picture!
The resturent have the best food i eat in mexico! Price is normal!
With a stay at Real Inn Cancun in Cancun (Zona Hotelera), you'll be a 3-minute walk from Langosta Beach and 11 minutes by foot from Tortuga Beach. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.