The rooms are excellent, and the staff are very helpful, the whole experience was superb
The staff was extremely attentive.
Floors were very creaky and loud in the room.
I liked the quirkiness of the hotel - staff were excellent but it was a bit odd as there is no designated reception, you just have to hope there's staff about o help you - there were for us.
Three main issues. Firstly the hotel smelled strange - perhaps of old tobacco? Secondly the bed frame sticks out and both my friend and I sustained bruises from it so be careful. Thirdly the bathroom door is glass and in our room was opposite the main room door so if you're on the loo and someone opens the door they can see straight in! Consider this when having your luggage delivered!
the welcome and the staff's interest in our comfort
our room was close to the heating boiler which resulted in a noise from the fan
High quality, quiet and relaxing. Quality food and attentive but not obtrusive staff
Rooms were luxurious Staff werer friendly - nothing was too much trouble. The location was good
Directions to hotel were misleading
Top class hotel
DVD selection for inroom use was great. Decor, in-room facilities and service were impressive. Very nice breakfast
No obvious hotel reception so staff were sometimes hard to locate
Food was amazing, rooms were excellent (perhaps a bit too hot), service and staff delivered a personal service. Porridge the best I have had for a good while! Lovely
Rooms a bit too hot
Staff extremely friendly and made us feel like Kings and queens. You certenly get the 5 star treatment at this hotel. The barman Andy can make any cocktail and you could sit and watch him do this all night long.
A stay at Rocpool Reserve Hotel & Restaurant places you in the heart of Inverness, within a 10-minute walk of Inverness Castle and Bellfield Park. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.