The friendliness of the registration staff.
TV didnâ€™t work and the hot and cold waters were reversed!
location and price was right
rooms are a little outdated
Friendly staff - there was always coffee on even if no one was there
No one in the office at 8pm until who knows when the next morning. Note left on the desk to leave keys if we were leaving.
First room smelled like something was burning. They moved us to a room that the fridge made noises all night. Towels were dirty. Beds uncomfortable. Games in game room did not work and we lost money in them. Pool hours very limited and smoking allowed.
Great location! Staff was friendly and helpful. Upgraded our room with no charge. Nice playground and pools! We really enjoyed it!
Location was very convenient. The price was great!
The indoor pool and hot tub were out of season. Its spring and ndoir pools should be available in the off season.
clean, staff was friendly
was not actually a queen bed like they advertised, was barely a full size. tv was broken and would not turn off. furnishings were cheap. there was no way i could have parked by car in the designated spot for my room, i could maybe get a motorcycle in it.
The room was very small and you almost had to turn sideways to get into the bathroom which was also tiny. It wasnt full so they could have spaced the guests apart so they weren't standing in front of your room when they were outside.
Pool closed too early and opened too late. Rooms were small. Didnt get fresh linens in the morning, had to call front desk. Shower water kept going cold to hot over and over.
Mirrors in room were very dirty, pool filter must not work well, a lot of hair in pool. The air conditioning filter was extremely dirty, every one felt not so well cause musky smell from air conditioning. It was my 2nd time we stayed here, never again.
Staff was extremely friendly and accommodating regarding early check-in after traveling over 200 miles. Room was clean and well taken care of.
It was quiet, relaxing, and in a great location.
Too much chlorine in the indoor pool. My skin broke out in a rash and I felt dizzy.
With a stay at Colonel Williams Resort in Lake George, you'll be a 3-minute drive from Outlets at Lake George and 5 minutes from Great Escape and Splashwater Kingdom. Featured amenities include dry cleaning/laundry services, laundry facilities, and coffee/tea in a common area. Free self parking is available onsite.