I loved everything about this wonderful resort. It is a paradise indeed.
Nothing. Everything was just perfect.
The location was amazing and the staff tried extra hard to be helpful and friendly.
We were surprised to find the resort needed refurbishment, and the rooms were a bit worn. We upgraded to a pool villa which was in much better condition. The comparison between the rooms and villas made all the difference.
It was a perfect getaway for me. I wanted to be away from the bustling crowds and immerse myself into a time of relaxation. The spa was nothing to shout about, but the location of the resort itself made it one of the best holidays I've had. The deserve every star of the five star rating they have been given. Friendly staff who know you by name, go all out to ensure your stay is pleasant. I'll definitely go back for more.
In general, this hotel is basically more suitable for those who craves for serenity and relaxing moments. Me and my husband booked for Spa Deluxe Sea view with outdoor jacuzzi, and we got the best room location. The view frm our balcony is really breath-taking. The hotel staff even surprised us with some extra welcome romantic deco and anniversary cake because it was our anniversary trip. I'm very happy and impressed with the room that we stayed in. The only set back is the location of the htl a bit inconvenient for shopping activity, and the food in the hotel is rather expensive with a poor quality. Dining-out would be the better choice. The htl provides a shuttle boat every 2hrs (depends on the tide) to go to Ao nang town which is good
-I would say the quality of the food in the hotel restaurants is rather a disappointment with that kind of price. The buffet breakfast is good, but can be better. The customer service staff is not as friendly as they should be
staff were very polite and helpful, beautiful location
restaurants expensive, not enough shuttle boats to mainland
Great hotel for families.
The kindness services from the staff and the stunning view from our room. Great hotel/resort for a relaxing holiday.
Absolutely stunning views from balcony, staff were excellent, lovely pools etc.
room was not available on arrival and so we ended up having to downgrade. The manager said it was the fault of booking.com - as he didnt receive the booking in time for our arrival. Also very difficult to get to, so quite isolated. Monkeys and big hill walk to get anywhere, as shuttle boat doesnt always run.
I liked the location on a semi private beach. The hotel is eco friendly and melts into the backdrop of mountains and palm trees
I did not like the rather surly unsmiling and unfriendly attitude of a number of staff members. I did not like the mix up over my room allocation as having paid for a sea view deluxe room I was initially allocated a room with nil sea view.which wasted my time in changing rooms.The departure transportation was not well arranged with insufficient information given to us.
everything,the landscape was fantastic. very,very nice place
When you stay at Centara Grand Beach Resort & Villas Krabi in Krabi, you'll be on the beach, just steps from Ao Phai Plong Beach and 3 minutes by foot from Ao Nang Beach. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge.