The staff was friendly and helpful.
Location and olde world design
Lack of staff in evening. Inability to serve simple dishes as described in the menu.
Staff were very friendly and location is superb. Smart bar and restaurant.
Room and corridors were shabby and old fashioned. Great for a cheap break but no good at all for a romantic weekend. Very clean but in desperate need of upgrading.
Hotel is well situated for Harrogate town centre just 10 minutes walk away, with some very good shops neighboring the hotel. Staff were friendly and accomodating of our needs.
Parking can be difficult with only small hotel car park. Roadside parking is 3 hours after 8 in the morning until 6 at night, pay and display. Restaurant has limited menu and many items did not seem available. We had three rooms, two were ok and the third not very pleasant. The decor of the rooms were themed and a little bizarre in some of the rooms.
Friendliness of staff. Proximity to town and overlooking the Stray.
Service in dining room very slow. Room was a bit run down and very dark. Needed some repairs.
Hotel room was of excellent decor although bathroom was small it was clean. excellent position for town centre
The bedroom was lovely and spacious and clean. There was a function on at night but that did not spoil our fun in the slightest, in fact we joined in the disco and had a great time.
Not really we would definitely stay there again.
The staff were very helpful and friendly. The room was lovely and the location was not too far from the railway station and a great cycling shop. We had a fantastic weekend at our friends wedding. Thank you to all the staff especially the bar man and the cleaners.
Room dark, depressing with one small window looking out under fire escape.
Staff was friendly, room clean and tidy. The luxury room was spacious and nice to have balcony.
Was expenting more from the room itself as it was luxury room. There wasn't a sitting lounge area as shown on the internet but a single bed. The bathroom was small and the bed was a queen size instead of double size bed. There wasn't a lift for disabled.
With a stay at West Park Hotel in Harrogate, you'll be within a 15-minute walk of Turkish Baths and Health Spa and Harrogate Convention Centre. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.