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4.8
優點： The staff member was very helpful and friendly.
缺點： The vehicle was smaller that what we ordered and it reeked of cigarette smoke. My husband had severe allergies and the smoke caused a serious reaction. It took a bottle of Fabreeze and quite a bit of work to rid the smell for the return trip to the airport. My husband was not able to be in the car for the entire week that we had it.
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9.6
優點： Staff was very friendly and helpful. They even told me the best places to eat in town.
缺點： Communication on the website while booking of exactly what insurance coverage, mileage, etc you were allowed or paying for
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10.0
優點： The staff in Harlingen was amazing! A cold front came in so it was cold and pouring rain and the agent there went and got the car and pulled it right up close to the building so that I would not have to get wet. I was so very grateful for his extra effort!! 10 Stars!!!
缺點： Everything was perfect!
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10.0
優點： Flight was delayed and arrived after closing time for the rental counter. Agent stayed after hours to help us all get our cars.
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10.0
優點： Great staff. Helpful about sharing local knowledge about traffic patterns.
缺點： Nothing.
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10.0
Dodge Gran Craravan, is more than a mini van.
優點： Everything was great! From Port Isabel Texas to Vancouver Wa. What a beautiful drive, in a well appointed ride. The Gran Caravan was equipped with everything we needed, but the kitchen sink!
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8.8
Satisfied
優點： Overall okay
缺點： Rent was little bit high
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10.0
I will never rent Hertz again!
優點： Efficient, courteous, no unexpected charges
缺點： No hub cap on my rental. I had to find deal through Kayak which was 50% less!
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8.0
IN and Out
優點： We had an easy time with pick up and getting out of the parking lot with our car. It only took 10 minutes and we were ready to roll. I was pleased with the car, it only had 2700 miles on at pick up time. The cost was very good for a 4 day weekend.
缺點： It took a little bit longer to return the car but it was not bad.
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10.0
優點： I enjoyed the convenience of the rental pick up and drop off that is located at the airport; in addition, the vehicle was very clean and obviously there has not been a previous renter who smoked in the vehicle. The staff was friendly, professional, and informative.
缺點： Nothing not to like.
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8.0
優點： Price was great, front desk agent was great
缺點： The fact that I couldn't rent a vehicle without a major credit card. Other car companies allow you to give a deposit if you use debit card.
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10.0
優點： Pick up and drop off were both super quick and easy.
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9.6
優點： Staff was very friendly and helpful. They even told me the best places to eat in town.
缺點： Communication on the website while booking of exactly what insurance coverage, mileage, etc you were allowed or paying for
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10.0
優點： The staff in Harlingen was amazing! A cold front came in so it was cold and pouring rain and the agent there went and got the car and pulled it right up close to the building so that I would not have to get wet. I was so very grateful for his extra effort!! 10 Stars!!!
缺點： Everything was perfect!
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10.0
優點： Flight was delayed and arrived after closing time for the rental counter. Agent stayed after hours to help us all get our cars.
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10.0
優點： Great staff. Helpful about sharing local knowledge about traffic patterns.
缺點： Nothing.
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10.0
Dodge Gran Craravan, is more than a mini van.
優點： Everything was great! From Port Isabel Texas to Vancouver Wa. What a beautiful drive, in a well appointed ride. The Gran Caravan was equipped with everything we needed, but the kitchen sink!
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8.8
Satisfied
優點： Overall okay
缺點： Rent was little bit high
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10.0
I will never rent Hertz again!
優點： Efficient, courteous, no unexpected charges
缺點： No hub cap on my rental. I had to find deal through Kayak which was 50% less!
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10.0
優點： I enjoyed the convenience of the rental pick up and drop off that is located at the airport; in addition, the vehicle was very clean and obviously there has not been a previous renter who smoked in the vehicle. The staff was friendly, professional, and informative.
缺點： Nothing not to like.
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10.0
優點： Pick up and drop off were both super quick and easy.
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8.0
IN and Out
優點： We had an easy time with pick up and getting out of the parking lot with our car. It only took 10 minutes and we were ready to roll. I was pleased with the car, it only had 2700 miles on at pick up time. The cost was very good for a 4 day weekend.
缺點： It took a little bit longer to return the car but it was not bad.
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8.0
優點： Price was great, front desk agent was great
缺點： The fact that I couldn't rent a vehicle without a major credit card. Other car companies allow you to give a deposit if you use debit card.
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