吉隆坡飯店 － 鄰近卡里奈克手工藝品中心

優點: 因為我們訂的双床房已經客滿了，所以臨時幫我們升級到豪華大床的套房，過程中溝通良好，服務人員也隨時詢問有沒有需要幫忙的地方，並按照我們的要求為我們送上被子，升等的套房真的非常豪華，住起來真的非常棒，而且還能看到雙峰塔，視野超級好。還因為延遲了入住時間，送上了非常好吃的巧克力給我們，甚至提供了晚餐200MYR的折扣，真的讓我們受寵若驚。而且服務人員一直都是笑臉迎人，只要路上遇到的都非常客氣。早餐的餐廳雖然種類沒有特別多，但非常符合我的口味，中式西式馬來式都很好吃。這是我第一次這麼開心房間被換，體驗到這麼棒的房間，讓我下次去吉隆坡也想再住君悅飯店，真的是非常棒的酒店，不愧是五星級的，服務真的沒話說，完全推荐！

優點: 早餐的種類有很多，逗留了二晚，留下了很美的回憶，早餐很多選擇吃早餐的樓層可以看到整座KLCC，睡得很安穩，下次會再次入住這裏看到吉隆坡轉機的夜景，而且Sky lobby在37樓可以觀望整片夜景，非常捧的酒店

優點: The location was absolutely the best, if you can work with the mad traffic that is.

缺點: - The long wait times at the check-in counter in the SPG gold/platinum members section. There were only 2 staff dedicated to helping the SPG Gold Platinum members, which was a line of atleast 10 ppl on the day. I was obviously frustrated by this service and the frustration was evident on every customer's face. - The A/C in the room was below par. Even after requesting the hotel to have it checked out, nothing changed in the cooling. In the blistering humidity of KL, a below par A/C is a sleeper's worst nightmare.

優點: 早晨選擇多，地點方便，無論行街吃東西買東西都很方便，只是馬來西亞乘車比較麻煩！員工都很有禮。

缺點: 最不喜歡洗手簡坐厠去水很差，比較舊

優點: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!

優點: The lobby and rooms were lovely. The F&B was great also.

缺點: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.