The cleanliness and location.
Location and cleanliness of the room
I could not use the shower at all the handle was broke. Every time I went to front desk (normally) in the evenings young girls were manning the front desk and were really loud and talking to other guys did not feel comfortable addressing in front Of theM
Staff was very friendly. The breakfast on Saturday was bigger/better than I think they described it as being.
On Sunday the Breakfast was much smaller and not as well stocked. The staff responded to this by stocking it up fairly quickly.
Mattress was horrible Refrigerator did not work well Air conditioner was loud and noisy and Kept shutting off
The fitness center was amazing and the breakfast!!!
We wish the pool was open our first stay but maybe by the second stay it will be.
The room was beautiful
The breakfast was not very good
It was a great place.
The outside trash not being emptied. The back door no entrance in
1. The breakfast was the worst. 2. The staffs are unkind. The breakfast is the worst. I think it's a waste of money to pay for the hotel.
Advertised pool closed and empty. Two remotes and TV still failed. Broken ice machine. Key did not open exterior entry door.
The newly renovated Best Western Aspen Hotel located just off I-540 in Fort Smith is both conveniently and centrally located. The Fort Smith Regional Airport is only minutes away. You are also within walking distance of some popular national chain restaurants. If you wake up hungry, then we have your late night snack needs covered with our new marketplace. Make use of our seasonal outdoor pool and all year indoor fitness center. Wi-Fi and extended cable are free in rooms and in our lobby. Our pet friendly and non-smoking hotel will also offer you customer service that will keep you coming back for all your future trips through the area.
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