Touch of heaven
Staff were very attentive
Some of the floors are not renovated
Lovely but some issued
Grounds, public spaces & meeting rooms are lovely-5*. Large breakfast buffet with juice bar. Six bottles of water in my room in arrival (thoughtful) but they weren't replenished. Many wedding parties use lobby & grounds for photos-beautiful to see.
My room was in the older (not refurbished) wing and it showed. Water would not turn off completely in shower, closet doors were hard to slide & did not close completely. Safe was locked open & no one showed up to fix it after I called (but it was done by 3rd day). The room next to mine was under construction or being used by staff & there was a lot of banging one night after midnight. Also, several conference attendees had stomach issues from food they ate there.
- Staff were generally polite.
- I was disappointed by the on site travel desk. Further, there was a Michael Jackson tribute concert which meant that there was a lot of noise until 11 PM on two evenings (one was a rehersal evening). I was not informed of this at the time of making the reservation.
a good location and comfotable hotel with pleasant satff
A stay at Taj Samudra places you in the heart of Colombo, within a 10-minute walk of Galle Face Green and Galle Face Beach. Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.