The facility is poor. It is too old and smelly. The only good thing is that the counter staffs are friendly.
The hotel needs an overall renovation. Replace all furnitures.
Cheap is cheap
Lobby was dark and dingy. The breakfast was out of coffee and there was no staff present. The bed was one of the worst I've ever slept on. The tv only had about 15 channels and no major networks. I'm sure the owners are saving a lot of money but there's a reason that there were only five cars in the parking lot. I won't be back.
Cleanliness great, but staff...not so much
The maids did a good job resetting the room while we were out. The location was optimal for my stay.
Even though check-out wasn't until 11, the maids started knocking on our door at 8:30 in the morning, and we were still asleep. If we hadn't put the security lock on the door, they would have come in while we were still in bed. They also did not change the sheets, which was kind of strange for a hotel.
An all-studio suite hotel, the Best Western Airport Suites is conveniently located just ten miles southwest of the Indianapolis International Airport. Each of our suites offers a mini-refrigerator, microwave, coffeemaker, hairdryer, iron and ironing board and a wet bar. In addition, all suites have two 32-inch LCD Flat Screen televisions, a double-size sofa sleeper bed and free high-speed Internet access. To start off the day, a complimentary hot breakfast buffet is served in our spacious breakfast room, Monday through Friday from 6:30 a.m. to 9:00 a.m. and Saturday and Sunday from 7:00 a.m. to 10:00 a.m. We are centrally located to many area attractions including the Indianapolis Motor Speedway (3 miles), downtown Indianapolis, the convention center, RCA Dome and Conseco Fieldhouse (7 miles). For family activities the Indianapolis Children's Museum is 11 miles from the property and the Indianapolis Zoo is 6 miles away. Our courteous and efficient staff is eager to serve you. Come stay with us at the Best Western Airport Suites!
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