阿提尼亞溫泉套房酒店 - 聖托里尼 Hotel Antinea Suites & Spa

Antinea is a 1 star hotel listing itself as a 4 st

1 Star hotel that lists itself as 4 star, Antinea has a well intentioned Manager, but she was incapable of addressing the major issue that the hotel is marketed as a 4 star and lives up to the low standard of a 1 star. A few rooms are located right inside the front door of the hotel, so all the noises in the lobby are heard in the rooms. Our room was old, small, and in need of repair. The bad smell from the toilet water was unbearable, and the weak air conditioning and frequent power outages do little to help. The manager acknowledged the odor as typical for Santorini and instructed us to sleep with the sliding door open.The limited light fixtures are all so old and weak, keeping the room dark and dreary. The room was not properly cleared of previous guests garbage and sheets before our being given the room and told it was 'clean.' The Antinea's idea of clean is a very different standard than what most people would expect. After finally getting moved to a different room, that room also had major flaws that a 4 star hotel would not have. For example, a shower that was a converted closet with a wood door, the water spilling out in to flood the rest of the bathroom. Again, the manager acknowledged the shortcomings of the hotel but said, "I can't do anything to change the structure of the rooms." No, I suppose she can't, but she could be honest and tell guests this is a 1 star hotel, a 1 star experience, and stop claiming that you will get 4 star service. Be aware that in order to get to the beach you must walk on a hill in the hot sun for approx 18 minutes, although the hotel staff will claim the walk is 10 minutes. If you ask to arrange to go somewhere by hotel car, the answer is no, you will be given directions on how to walk to the public city bus and told that is the fastest means of transport... which it is not. Although they claim they have internet, it is working 0% of the time. Which is to say, it never worked, not for my stay, or any other guests I spoke to. My suggestion, do not book this hotel, no matter how cheap the pricing is. You will end up staying at this 1 star hotel, and ruining your vacation. I wish the manager and staff well, I hope they are able to leave this hotel and stop having to lie to guests, it must be hard on them to deal with all the complaints. There were a line of people constantly at the front desk trying to get things fixed in their rooms or complaining about the horrible odor and power outages.