The front desk staff were a mixed bunch. They seem to be cross training new staff. The overall experience is fine. The rooms are clean and the response time of the staff is pretty decent.
This location of the hotel is a bit on the older style. Sometime the key card doesn't work and you might need to go to the front desk to re-activate it. The pool jacuzzi doesn't work. Perhaps it'll be fixed soon.
Front desk staff was helpful Location was fine... next to highway
Outdated building plagued with issues... had to be shifted 3 times due to issues with bathroom Rude cleaning staff Dirty water in pool & Jacuzzi
Great for business stays and flight layaways, over
Front desk staff were fantastic and accommodating, nice pool albeit shallow. Clean rooms, comfy beds and TV with cable and HDMI options.
Waitress in the restaurant was very rude, to the point of purposefully turning us away from eating there so she could get home early. The staff member who came to close the pool ignored us entirely when we asked him something, just stared and shook his head and walked out.
Friendly customer service
Walls are things and could here neighbors talk
The staff is amazing here. There are helpful friendly courteous and on top of it. As a customer I myself appreciate customer service. I don't need u to treat me like royalty but appreciate that my continued service would be appreciated. That is what my stay reflected. That you appreciate me as a customer and would like me to come back.
Small cramped changeroom in pool area. Not much u can do biut this though. If I continue to stay with your Hotel will just have to plan for it. Carpet in room reflects your attitude and makes u feel like this is why it is cheap. Not really though cuz other motels have better carpet for same pricing. Could use some updates
location was good for our needs,fairly easy access to major road networks and the airport.
dining room, lobby and hallways were cold [outside temp around -16C] buffet breakfast would have been more convenient.
The convenience of being in the same hotel that I had meetings to attend to all day.
I would only stay there again if it were for pleasure
Rate was high, couldn't get the bed adjusted, didn't recurve my wake up call.
The staff I encountered during my stay were charming and extremely helpful. Also, the fact that I was remembered by name after only one face to face meeting added a much appreciated personal touch.
The late night bar menu did not seem to offer any plain, simple snacks. Whilst everything on the menu was no doubt delicious it was all rather too rich and fancy! All I required was a ham sandwich!
The staff at the hotel and restaurant went out of their way to make us feel welcome.
The coffee in the room is bland and weak. When you have children to attend to in the morning you need a good cup of coffee before you leave your room.
The staff were caring and considerate and they made our stay as pleasant as possible.
although i liked the hotel there was a lot of noise due to the stampede and the beer gardens and i wasnt aware of this when i booked our stay.
Nothing! The stay was a disaster and a rip off!
Hotel under construction. Not an Airport hotel as was advertised!
staff were agreeable
Advance notice that it was under construction with noise, scaffolding etc. would have been appropriate.
Location and room are very clean
a strange noise coming from the restoroom every morning
Very noisy in the room - poor seals in window meant a lot of traffic noise
No matter the occasion, life is better when you get together at the smoke-free Clarion Hotel and Conference Centre in Calgary, AB near the Calgary International Airport. Our pet-friendly hotel is also located near Fort Calgary, the TELUS Spark Science Center, Calgary Zoo and Casino Calgary. We offer travel-essential amenities like free WiFi, free airport transportation and fitness center. All suites have hair dryers, irons, ironing boards, coffee makers and large work desks with ergonomic chairs. Get together at Calgary hotels like our Clarion Hotel and Conference Centre. Book now. A valid credit card and photo ID are required at check in, debit VISA and pre-paid credit cards are not accepted for incidentals. A hold of 50.00 CAD per day will be placed on the credit card upon check-in.
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