Dont stay here
The resort itself is right in front of the beach, so that is nice.
The sink and shower was clogged for days before getting service. The food is as cheap as they possibly could make it. Yuck... for the most part the staff is great, but there was one guy who needs to leave since he likes to Harrass customers
Location. The proximatity to shopping is convenient for all the items you could not bring or forgot to pack.
Pool bartender was great as was the staff at Luna. Requests and exceptions for items in the mini bar or safe function were not attended to during the stay.
Todo el Staff se porto excelente, muy amables, atentos y con intenciones de atenderte lo mejor posible, lo mejor del hotel.... La chica de recepción que se llama África es la mejor de todas siempre al servicio del cliente y con mucha amabilidad.
La comida es un punto que creo q deben mejorar, poca variedad y de calidad media. en algunas habitaciones el sonido del show que hacen en las noches es incomodo para el que quiere estar relajado a esa hora, en nuestro caso la primera noche tuvimos que tratar de dormir con esa incomodidad pero al día siguiente nos cambiaron de habitación y se resolvió el problema aunque todavía no escapamos del todo del ruido del show...
The staff is wonderful and friendly. I felt like they went the extra mile to accommodate my needs and requests. The rooms are modern and clean.
I didn't like the fact that their jacuzzi closes at 6pm. I wish it would stay open longer. Their seafood selection at the buffet needs to be expanded.
All inclusive not all inclusive
The rooms were clean and the staff were helpful. The grounds seemed to be well kept.
The inroom safe, wi-fi and several other amenities were not included in the all inclusive rate. This fact is not metioned in the advertising. The Hotel wants an additional $32.50 per day for these items. The Hotel provides only one selection of white wine and it's Chardonnay. For those who like Chardonnay this is OK. For those who want a different type of white wine you are required to buy it and these choices are verrry expensive. There was absolutely no seafood on the menu other than fish.
Staff and paintings
Food wasn't bad....just not great!!
"Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 15-minute walk of Playa Hotelera and Costa Azul Beach. Palmilla Beach and San Jose del Cabo Art District are also within 3 mi (5 km). "