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南本德 South Bend/Michiana租車評價與目錄
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Alamo則評價
租車地點
Alamo
南本德 South Bend/Michiana租車地點
4637 Progress Dr
+1 574 287 2590
所有關於Alamo的評價
南本德 South Bend/Michiana Alamo 辦事處的評價
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10.0
Courteous
優點： Desk agent very prompt and friendly
缺點： Gave us free upgrade
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2.0
Didn't have a car for me.
優點： Nothing.
缺點： After arranging for the rental several days in advance and prepaying, I arrived to pick up my rental only to find that they did not have a car available for me. Instead I was offered my pick of dirty vehicles that had not been cleaned or refilled. Ended up going to Hertz and spending more money to rent a car spur of the moment but at least they had cars.
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10.0
優點： Upgrade for free
缺點： Nothing
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9.2
優點： Price. Bringing the car to the front. Quality of car.
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8.8
優點： Friendly customer service agents.
缺點： Too many hidden fees. Just use bottom line pricing when quoting costs.
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7.6
very helpful staff!
優點： The woman at the counter in South Bend was great! Loved that she offered me a bottle of water for the road - great touch!
缺點： The car didn't have a CD player - really wish there was a way for that to be indicated in advance. Also the car itself was pretty uncomfortable, hard to maneuver the seats but for the price and short drive it got the job done. The address listed for the Alamo pickup was wrong, it should be more specific in the rental info. Had to ask at another place before finding out about going into the airport. And then still had to get from rental counter to where the car was located. Please put that info in rental stuff up front so people can know that in advance!
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10.0
優點： Needed to rent in one state and drop in another. Alamo was very convenient and accomodating
缺點： Car had an odor of smoke when I picked it up so previous renter must have been a smoker
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10.0
Great Deal, Great Experience
優點： Super efficient pickup and drop off, best deal we've ever found for the South Bend airport to Chicago O'Hare airport route, gas was very affordable, and they easily reimbursed us for the I-Pass when it didn't work.
缺點： The I-Pass we paid for was invalid, but they reimbursed us at drop off so everything was resolved.
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2.8
優點： The woman at the counter in south bend was friendly and professional. The price was reasonable.
缺點： There was no washer fluid, and it wa difficult to get the screen clean and was dangerous. The car rattled.
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10.0
Great car with Seamless pickup and drop off
優點： It took maybe 3 minutes to do paperwork for the car and I was in the car and on my way in less than 10 minutes for the whole process. I paid for 1/2 tank of gas (great option over full tank that used to be standard) I used only about 1/4 tank of gas but the convenience of paying 1/2 tank up front was well worth it since I was returning at Ohare airport and am not familiar with that area. Returning was a breeze and I was on my way in only about 1 minute. Price for this one way rental is what convinced me initially to go with Alamo and my previous good experience with the company and their friendly, competent staff - always- was the clincher. Additionally, the shuttle driver was great!
缺點： What's not to like - everything was perfect! Only one suggestion have person checking in the car confirm keys are on the vehicle and note that on the receipt. I double checked to be sure the keys were in the car when I left it but still second guessed myself several times on the way to the airport on the shuttle - what if some malicious person took them leaving me responsible?
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10.0
Great customer service!
優點： I was 3 hours late to pick up my rental, but the employee just said: no problem, lets work this out. I ended getting a car and I was out in 5 minutes.
缺點： Just one employee.
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10.0
The guy at the counter when I picked it up was ver
優點： The guy at the counter when I picked it up was very courteous, helpful
缺點： The walk between the parking lot and the airport was a little far, but not a major problem. It is hard to come up with something that I did not like.
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10.0
Courteous
優點： Desk agent very prompt and friendly
缺點： Gave us free upgrade
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10.0
優點： Upgrade for free
缺點： Nothing
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9.2
優點： Price. Bringing the car to the front. Quality of car.
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8.8
優點： Friendly customer service agents.
缺點： Too many hidden fees. Just use bottom line pricing when quoting costs.
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10.0
優點： Needed to rent in one state and drop in another. Alamo was very convenient and accomodating
缺點： Car had an odor of smoke when I picked it up so previous renter must have been a smoker
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10.0
Great Deal, Great Experience
優點： Super efficient pickup and drop off, best deal we've ever found for the South Bend airport to Chicago O'Hare airport route, gas was very affordable, and they easily reimbursed us for the I-Pass when it didn't work.
缺點： The I-Pass we paid for was invalid, but they reimbursed us at drop off so everything was resolved.
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10.0
Great car with Seamless pickup and drop off
優點： It took maybe 3 minutes to do paperwork for the car and I was in the car and on my way in less than 10 minutes for the whole process. I paid for 1/2 tank of gas (great option over full tank that used to be standard) I used only about 1/4 tank of gas but the convenience of paying 1/2 tank up front was well worth it since I was returning at Ohare airport and am not familiar with that area. Returning was a breeze and I was on my way in only about 1 minute. Price for this one way rental is what convinced me initially to go with Alamo and my previous good experience with the company and their friendly, competent staff - always- was the clincher. Additionally, the shuttle driver was great!
缺點： What's not to like - everything was perfect! Only one suggestion have person checking in the car confirm keys are on the vehicle and note that on the receipt. I double checked to be sure the keys were in the car when I left it but still second guessed myself several times on the way to the airport on the shuttle - what if some malicious person took them leaving me responsible?
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10.0
Great customer service!
優點： I was 3 hours late to pick up my rental, but the employee just said: no problem, lets work this out. I ended getting a car and I was out in 5 minutes.
缺點： Just one employee.
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10.0
The guy at the counter when I picked it up was ver
優點： The guy at the counter when I picked it up was very courteous, helpful
缺點： The walk between the parking lot and the airport was a little far, but not a major problem. It is hard to come up with something that I did not like.
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2.0
Didn't have a car for me.
優點： Nothing.
缺點： After arranging for the rental several days in advance and prepaying, I arrived to pick up my rental only to find that they did not have a car available for me. Instead I was offered my pick of dirty vehicles that had not been cleaned or refilled. Ended up going to Hertz and spending more money to rent a car spur of the moment but at least they had cars.
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2.8
優點： The woman at the counter in south bend was friendly and professional. The price was reasonable.
缺點： There was no washer fluid, and it wa difficult to get the screen clean and was dangerous. The car rattled.
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Avis則評價
租車地點
Avis
南本德 South Bend/Michiana租車地點
4643 Progress Drive
+1 574 234 1024
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南本德 South Bend/Michiana Avis 辦事處的評價
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5.6
優點： Yes
缺點： Your website is misleading on the vehicle size. I wanted a chevy impala sized vehicle - emailed confirmation stated "chevy impala" . But at desk to pick up car i would have had to pay more for that class.. Clearly a bait and switch tactic. Wont use kayak again.
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10.0
優點： Staff was great, very smooth rental process
缺點： car had a slight fragrance smell from cleaning products
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3.6
Less than satisfied.
優點： Pick up and drop off was very simple and easy.
缺點： Didn't receive the type of car that I reserved. The vehicle had recently been smoked in and smelled nasty!!!!
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5.6
優點： Yes
缺點： Your website is misleading on the vehicle size. I wanted a chevy impala sized vehicle - emailed confirmation stated "chevy impala" . But at desk to pick up car i would have had to pay more for that class.. Clearly a bait and switch tactic. Wont use kayak again.
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3.6
Less than satisfied.
優點： Pick up and drop off was very simple and easy.
缺點： Didn't receive the type of car that I reserved. The vehicle had recently been smoked in and smelled nasty!!!!
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Dollar則評價
租車地點
Dollar
南本德 South Bend/Michiana租車地點
4639 Progress Drive
+1 866 434 2226
所有關於Dollar的評價
南本德 South Bend/Michiana Dollar 辦事處的評價
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9.6
優點： Great vehicle for family vacation.
缺點： Air conditioning does not work well when car switched to alternative power. Works great when driving, but not when stopped.
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6.4
More staff, please.
優點： The SUV.
缺點： One poor employee was asked to staff all of Dollar and Hertz. I waited more than 20 minutes in line. He was a terrific employee who was asked to do far too much. Not fair to him or to the customers.
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10.0
優點： Car was brand new with only 400 miles!
缺點： I had a hard time finding the car in the lot. The numbering was difficult to use.
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10.0
優點： Car gets great gas mileage.
缺點： Restrictions when paying with Debit card.
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4.0
缺點： I was quoted 126 & was charge 176 after all the fees & half a tank of gas. Should have been honest & upfront in the beginning so I knew the true cost
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2.0
No car
缺點： Reserved car. When we arrived on time at airport, counter was closed. Other counters open but no cars available. Call to Dollar told us sorry but nothing they could do. THANKS FOR NOTHING!
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4.4
缺點： I was told I would be paying $60 plus $16 for an extension. The bill just came for $105...
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5.6
缺點： The car was twice the amount of my kayak reservation AND I had to fill the air with tires before I left for my trip.
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2.0
缺點： Car stalled. Had to return mid rental.
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9.6
優點： Great vehicle for family vacation.
缺點： Air conditioning does not work well when car switched to alternative power. Works great when driving, but not when stopped.
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10.0
優點： Car was brand new with only 400 miles!
缺點： I had a hard time finding the car in the lot. The numbering was difficult to use.
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10.0
優點： Car gets great gas mileage.
缺點： Restrictions when paying with Debit card.
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6.4
More staff, please.
優點： The SUV.
缺點： One poor employee was asked to staff all of Dollar and Hertz. I waited more than 20 minutes in line. He was a terrific employee who was asked to do far too much. Not fair to him or to the customers.
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4.0
缺點： I was quoted 126 & was charge 176 after all the fees & half a tank of gas. Should have been honest & upfront in the beginning so I knew the true cost
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2.0
No car
缺點： Reserved car. When we arrived on time at airport, counter was closed. Other counters open but no cars available. Call to Dollar told us sorry but nothing they could do. THANKS FOR NOTHING!
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4.4
缺點： I was told I would be paying $60 plus $16 for an extension. The bill just came for $105...
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5.6
缺點： The car was twice the amount of my kayak reservation AND I had to fill the air with tires before I left for my trip.
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2.0
缺點： Car stalled. Had to return mid rental.
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Hertz則評價
租車地點
Hertz
南本德 South Bend/Michiana租車地點
4639 Progress Drive
+1 574 234 3712
所有關於Hertz的評價
南本德 South Bend/Michiana Hertz 辦事處的評價
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6.0
缺點： We tried to get the van a day earlier... we started that task 4 days before our original pick up date...what a nightmare. So much so that we will never use Hertz again. Unbelievable that no one could get their business together to be able to figure out how we could rent the vehicle a day earlier.
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9.2
優點： Great staff, good value, so easy to get in and out fast.
缺點： People were obviously vaping in the car. Didn’t do a great job at getting smell out. For a car with only 8,000 miles it smelled.
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8.0
優點： Everything
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10.0
優點： Pick Up Staff was helpful and friendly. Pick up and Drop off Easy
缺點： Being an elderly person, I wish there was a brief review of car options. I had to go on you tube to figure out how to open trunk and 3rd car door.
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8.4
優點： The car was clean, no smells. It served me well.
缺點： The parking lot where the cars are parked was disappointing, but this was a small airport.
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2.0
Steer Clear!
缺點： Extremely disappointed as our agreement and payment was to/with Kayak NOT CarRentals.com. When we showed to pick up the rental, we turned away because of not having enough available credit on our major credit card. We were stuck with the $216 fee and NO car!!! At this point we're prepared to spread the word about Kayak car rentals....STAY AWAY and buyer beware. Please, we need our refund!
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2.0
Hertz was the only rental place not open
缺點： Landed in South Bend in the middle of the day on the weekend. Hertz was the only car rental place that was not open -- even though I had a reservation fornthat time. Ended up going to Enterprise and got much better treatment. Will be using them from now on.
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10.0
Free upgrade
優點： I was given a free upgrade from a Nissan to an Impala!
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10.0
優點： Color make and model
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2.0
poor info
缺點： I payed for the reservation on line with a debit card, but Hertz required a credit card at the time of pick up so I was not able to use the reservation.
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8.0
缺點： Didn't like they didn't inspect the car with you. The paper showed there were no marks on the car but I took pictures before driving of so many scratches and also a scratch in the windshield. I was told I wouldn't be charged for it but still odd they wouldn't have that marked.
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8.0
優點： Ease of rental return.
缺點： Waiting in line @ check-in counter.
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9.2
優點： Great staff, good value, so easy to get in and out fast.
缺點： People were obviously vaping in the car. Didn’t do a great job at getting smell out. For a car with only 8,000 miles it smelled.
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10.0
優點： Pick Up Staff was helpful and friendly. Pick up and Drop off Easy
缺點： Being an elderly person, I wish there was a brief review of car options. I had to go on you tube to figure out how to open trunk and 3rd car door.
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10.0
Free upgrade
優點： I was given a free upgrade from a Nissan to an Impala!
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10.0
優點： Color make and model
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8.0
優點： Everything
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8.4
優點： The car was clean, no smells. It served me well.
缺點： The parking lot where the cars are parked was disappointing, but this was a small airport.
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8.0
缺點： Didn't like they didn't inspect the car with you. The paper showed there were no marks on the car but I took pictures before driving of so many scratches and also a scratch in the windshield. I was told I wouldn't be charged for it but still odd they wouldn't have that marked.
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8.0
優點： Ease of rental return.
缺點： Waiting in line @ check-in counter.
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6.0
缺點： We tried to get the van a day earlier... we started that task 4 days before our original pick up date...what a nightmare. So much so that we will never use Hertz again. Unbelievable that no one could get their business together to be able to figure out how we could rent the vehicle a day earlier.
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2.0
Steer Clear!
缺點： Extremely disappointed as our agreement and payment was to/with Kayak NOT CarRentals.com. When we showed to pick up the rental, we turned away because of not having enough available credit on our major credit card. We were stuck with the $216 fee and NO car!!! At this point we're prepared to spread the word about Kayak car rentals....STAY AWAY and buyer beware. Please, we need our refund!
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2.0
Hertz was the only rental place not open
缺點： Landed in South Bend in the middle of the day on the weekend. Hertz was the only car rental place that was not open -- even though I had a reservation fornthat time. Ended up going to Enterprise and got much better treatment. Will be using them from now on.
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2.0
poor info
缺點： I payed for the reservation on line with a debit card, but Hertz required a credit card at the time of pick up so I was not able to use the reservation.
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Budget則評價
租車地點
Budget
南本德 South Bend/Michiana租車地點
4643 Progress Drive
+1 574 234 4259
所有關於Budget的評價
南本德 South Bend/Michiana Budget 辦事處的評價
最新評價
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5.6
缺點： Upon arrival at drop off, their mobile check in didn’t work so I had to wait in line. They said they would email me to confirm that it was closed out. I still haven’t received an email, and have no idea if they closed it out properly or if I will be charged for extra days. The tank was full.
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5.6
缺點： 2 cars both dirty
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2.0
Horrible rental experience
優點： Super nice associate who tried to do his best. Awful manager support tonthis Employee. He was more professional than his boss.
缺點： Didn’t like being charged for a convertible car that is non existent on ur lot. Don’t offer cars in your inventory that aren’t REALLY There. I promised my little nieces they would be picked up in a convertible. His disappointmented they would be. I never even GOT to pick them up becus the next rental car had a tire blow just miles on the toll road leaving me in a very dangerous situation. Road side service was 3-4 hours. I could have been killed waiting there that long with an almost dead cell phone. This happened at 6pm. Roadside showed at at 10:30pm at NIGHT! I left the car and told them to have it towed. I can’t sit here for 4.5 hours waiting for help! SBN store NEVER ANSWERED THEIR PHONE FOR ME. I needed help and was stranded and no battery left. Then I get trapped on 800 number. WORST EXPERIENCE EVER! Never again!!!!!
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2.0
優點： Car was decent (Kia Soul).
缺點： When I came to pick up the car no one was at the desk for about 15' (she was outside smoking). When I dropped off the car they simply took the keys at the desk and did not bother to check mileage/condition nor offer a receipt. When charges hit my credit car the amount was almost double the quoted amount. Had to waste my time to call home office to have corrected and there was no adequate explanation. Disturbing!
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10.0
優點： Was upgraded for free to a small SUV :)
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2.0
Gave away the child seat.
缺點： When I arrived to pick up the car, they had given away the last child seat, despite my having reserved one. This put me in a lurch as it was late and the other agencies didn't have child seats available, yet I couldn't leave the airport with my 2 year old son without one. We had to have a family member drive 1 hour in either direction nearing midnight to pick us up.
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5.6
缺點： Upon arrival at drop off, their mobile check in didn’t work so I had to wait in line. They said they would email me to confirm that it was closed out. I still haven’t received an email, and have no idea if they closed it out properly or if I will be charged for extra days. The tank was full.
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5.6
缺點： 2 cars both dirty
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2.0
Horrible rental experience
優點： Super nice associate who tried to do his best. Awful manager support tonthis Employee. He was more professional than his boss.
缺點： Didn’t like being charged for a convertible car that is non existent on ur lot. Don’t offer cars in your inventory that aren’t REALLY There. I promised my little nieces they would be picked up in a convertible. His disappointmented they would be. I never even GOT to pick them up becus the next rental car had a tire blow just miles on the toll road leaving me in a very dangerous situation. Road side service was 3-4 hours. I could have been killed waiting there that long with an almost dead cell phone. This happened at 6pm. Roadside showed at at 10:30pm at NIGHT! I left the car and told them to have it towed. I can’t sit here for 4.5 hours waiting for help! SBN store NEVER ANSWERED THEIR PHONE FOR ME. I needed help and was stranded and no battery left. Then I get trapped on 800 number. WORST EXPERIENCE EVER! Never again!!!!!
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2.0
優點： Car was decent (Kia Soul).
缺點： When I came to pick up the car no one was at the desk for about 15' (she was outside smoking). When I dropped off the car they simply took the keys at the desk and did not bother to check mileage/condition nor offer a receipt. When charges hit my credit car the amount was almost double the quoted amount. Had to waste my time to call home office to have corrected and there was no adequate explanation. Disturbing!
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2.0
Gave away the child seat.
缺點： When I arrived to pick up the car, they had given away the last child seat, despite my having reserved one. This put me in a lurch as it was late and the other agencies didn't have child seats available, yet I couldn't leave the airport with my 2 year old son without one. We had to have a family member drive 1 hour in either direction nearing midnight to pick us up.
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