Convenient location, had access to a laundry facility on site, kitchenette was included with full size fridge
The staff weren't welcoming and were completely unapologetic when the shower ran out of hot water after 10 minutes and the tub didn't drain fast enough. You had to pay extra for the internet which I've never had to do before. no snow removal in parking lo
Staff is friendly and willing to fix issues.
Bugs (roaches)in first room. Requested move. They did send staff to spray initial room. Never had issues prior and none after room moved.
With food allergies, it is nice to have a kitchen. The price was very reasonable. Most of the staff was friendly and helpful.
The dishwasher did not work and they did not have regular dish soap. They did provide us with more dishes.
The place was gross, had I had the option to leave when I seen it in person, I would have. Washers and dryers didnâ€™t work, ice machine didnâ€™t work, carpet by the bed was wet.. bathroom door had what looked like pee and blood splatter. Horr
Room was quiet except for the occasional turn on of A/actual
Smell of smoke in hallways and residents not wearing masks
The room itself was very nice. The staff on the other hand we're exceptionally rude. Everything from the general manager down. The maintenance man is rude I was completely dissatisfied with their staff
Again their staff is exceptionally rude. I was lied to about the price and was made to leave the room due to the fact that they accused us of smoking or doing some kind of drug in their hotel. That is so far from the truth my 3 week old granddaughter was
The hotel was better then I expected , staff great , maintenance was super friendly and very helpful ! He deserves to be recognized for his pride in his work and very pleasant attitude !
The pool and exercise room were closed for covid 19 Was disappointed over that ! One staff member wasnâ€™t as helpful as the others but one isnâ€™t going to ruin it for all ! Will highly recommend this hotel
The kitchen setup
the bed was horrible easily the worse bed I've ever slept on
The only reason I will stay at this hotel is price. The colored lady at the front desk is prejudice they didn't say anything about a deposit for service animals. Their incompetence at the desk didn't transfer my card# and wanted my girlfriends card
They upset my girlfriend while I was at work the room was clean when I got here but they only clean room every 2 weeks. I have to go to desk every day for clean towels
The location the convenience of the kitchen and laundry
I liked the area its located and that the laundry facility is so big
Staff was so rude it was pathetic. The elevators and halls were constantly dirty no one picked up any trash on the floor, my refrigerator was broken took a day to get new one. The cleaners are slow rude and do not clean well at all
I appreciate and locations hotel. The staff is incredible.
Well there was still food left in my freezer from the previous guest that was not cleaned out prior to me checking in.
Keep your life in balance when you need a longer stay by booking a room at our Suburban Extended Stay Hotel South Bend in South Bend, IN. We are near the University of Notre Dame, Potawatomi Park, Studebaker National Museum and Indiana University South Bend. Every guest at our pet-friendly hotel can use our free WiFi, laundry facility, fitness center, business center and indoor heated pool. Settle in for the night in one of our guest rooms, all of which feature a desk, kitchen facility, microwave, refrigerator and flat-screen TV. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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