The bed was comfortable and cozy; the breakfast had variety and many options
The breakfast was fabulous!
Our room was great, though the bathroom was a bit tight Front desk staff very courteous / helped me get the internet set up n my iPad , patient when I left my key in my room twice.
The beds were comfortable, a lot of closets, fit 4 people comfortably and in a good location (across the T and walking distance to sights).
The rooms were dirty; walls were dirty, carpet dingy and shower didn't drain quickly so standing in filmy water while showering. The dining area was not equipped to handle a large crowd-waitress said to give her one min to help us and never returned after 40 min so we went to 711 for breakfast snacks. Waited 30min at the bar to order a drink-bartender NEVER acknowledged us and we were sitting at the bar with MAYBE 8 people -she was just rude! She helped a couple sitting next to us and never looked our way. We left to another bar/resraurant but it was just too bad that we couldn't get service in the hotel where we were staying and inconvenient. We will look for other Suite options next year.
The room was clean and the bed was extremely comfortable. My husband and I were both impressed with the size of the gym and the machines it offered. Overall we would stay there again if we didn't have the kids.
We were traveling with two young kids (9 mo. And 4 mo.) and asked the front desk a ton of questions about getting around on their free shuttle, unfortunately they didn't seem to have all of the information because we weren't able to use it like we were told. I also asked for a crib at our reservation and at check in, which was never delivered, we brought our pack n play as a back up so I didn't ask again. The walls are super thin, the couple next to us were fighting and I could tell you all about their romantic troubles.
Location and quality of facikity
Regular hotel in downtown Pittsburgh
Rooms were clean. Staff was nice and responsive. Parking was convenient. After we were awoken by partiers in the wee hours of the morning, the front desk saw that we were promptly moved.
Not much ambient/white noise (e.g., fans) for sleepers who need it. Partiers in the room next to us woke us up at 1am.
Very clean and luxurious. Great location, the free metro station is only 50 feet away and runs to North Shore (Heinz Field and PNC Park)
Price was inflated to almost double normal rate due to Chesney concert; to be fair all the hotels in Pittsburgh inflated their rates
Beds were super comfortable & had great views of the city
The hotel restaurant was horrible. The pasta dinner special they had for the Pittsburgh marathon was tasteless, soupy & took forever. We waited over 35 minutes to get pasta w/marinara sauce & a greek salad - really? But apparently that was just our table because a family of four that sat next to us was served shortly after ordering (& they also got pasta).
A nice place to stay
The cookies were awesome and the view from the room was great. A real safe location within walking distance of plenty of nice places.
The elevator was slow and getting the car took a bit longer than expected. Paying 20 bucks a day for parking was unexpected.
Location - the kids loved the swimming pool and work out facilities. Room was clean and staff was very friendly.
Price was a little high for just an overnight spur of the moment stay, but due to sporting events in the area, understandable.
Great hotel for a business trip. Very conveniently located downtown, I was able to walk to all my meetings in 5 minutes, free wireless internet and a business centre for printing/copying/faxing - all free. The staff were friendly and helpful, and I liked the warm cookie on check-in!
The staff was helpful and courteous. The hotel was clean and the room was comfortable. The hotel is in a great location and a great value compared to other hotels in the vicinity. Its a great place to stay and catch Pirates, Steelers, and Penguins games.
The Double Tree is in a very convenient location to many local attractions such as the Ball parks (Heinz field and PNC park), the Zoo (20 min. drive), the Carnegie Arts and Science center (10 min. away), and Station square / incline (5 min away). Pittsburgh is very difficult to navigate though.
Plenty. We had a 2 night stay with our family, so we had quite a bit of luggage etc. to take upstairs. They called for the bellhop and we had to wait 15 min. until we decided to take it upstairs ourselves. Plan ahead if you want your car out of the parking garage (which is an extra $20.00/night) as we were told they were too busy at the time to retrieve our vehicle and it would be at least 20min. until they could get to it. What I was most disappointed in was that it stated on our reservation confirmation from Booking.com that we were to receive free breakfast and when we asked the front desk about this they said absolutely not. Breakfast for 2 was $30.00 and that was just a buffet, and not a gourmet one at that.
Staff was very professional courteous. Location was great for attending a sporting event at the Mellon Arena
the friendly atmosphere
no we had a wonderful experience
The DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is in the heart of the city's business center next to the U.S. Steel Tower. Walk to the Convention Center, BNY Mellon Bank Complexes, US Steel, UPMC Headquarters, corporate offices and major department stores, restaurants, the cultural district, sports venues and Steel Plaza Subway Station. DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown features include: *A Top 25 Pittsburgh restaurant as rated by Pittsburgh Magazine, four-star Bigelow Grille restaurant with regional cuisine by Chef Anthony Zallo *Most one-bedroom suites of any hotel in downtown, Non-smoking and accessible rooms *Complimentary 24 hour Fitness Center with indoor pool *Valet Parking and on-site garage *Professional sales and catering team, 9,000 sq. ft. of flexible meeting space, 24-hour state-of-the-art business center DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown provides 308 renovated, large guest rooms, including 112 one-bedroom suites. Our guest room features include: *Complimentary USA Today delivered weekday mornings *Flat screen TVs with Pay-Per-View movies and complimentary HBO *Sweet Dreams plush-top mattress, luxurious linens, down comforter and jumbo pillows *Complimentary wireless high-speed Internet access and remote guest room printing *Wolfgang Puck coffee maker with complimentary coffee and tea Most everything you will want to experience in Pittsburgh is either just footsteps from our front door or just a few minutes by car. DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown Nearby Attractions include: *The PPG Paints Arena, Heinz Field, and PNC Park in walking distance of the hotel. *The Pittsburgh Cultural District a few blocks away. *Across the river on the North side are the Andy Warhol Museum and The Mattress Factory. *National Aviary, Carnegie Science Center, Children's Museum of Pittsburgh, Pittsburgh Zoo and PPG Aquarium. *Three rivers at Point State Park, with The Gateway Clipper Fleet, Duck Tours or Kayak Pittsburgh. *Kennywood Amusement Park *Duquesne or Monongahela Incline
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