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列克星敦 Blue Grass租車評價與目錄
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Alamo則評價
租車地點
Alamo
列克星敦 Blue Grass租車地點
4000 Terminal Dr Ste 103
+1 833 315 5903
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列克星敦 Blue Grass Alamo 辦事處的評價
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10.0
優點： fast and easy. staff was friendly and easy to work with.
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10.0
優點： Stuff is very friendly
缺點： Need more option to select car
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10.0
優點： I appreciated the quick and easy pick-up and drop-off and not trying to sell me a bunch of services I don't want.
缺點： Contacting the office by phone was more involved than it should have been.
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10.0
Surprise - brand new vehicle
優點： Brand new. 4dr pick up
缺點： Liked everything
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10.0
優點： fast and easy. staff was friendly and easy to work with.
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10.0
優點： Stuff is very friendly
缺點： Need more option to select car
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10.0
優點： I appreciated the quick and easy pick-up and drop-off and not trying to sell me a bunch of services I don't want.
缺點： Contacting the office by phone was more involved than it should have been.
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10.0
Surprise - brand new vehicle
優點： Brand new. 4dr pick up
缺點： Liked everything
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Enterprise則評價
租車地點
Enterprise
列克星敦 Blue Grass租車地點
4000 Terminal Dr Ste 106
+1 833 338 3315
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列克星敦 Blue Grass Enterprise 辦事處的評價
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4.8
缺點： didnt tell me i would have to pay extra if i did nt turn it in before 1039 the time i picked it up charged me 2 extra hrs.
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10.0
優點： Everything was easy and convenient
缺點： N/A
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10.0
優點： I always love enterprise to rent cars and always recommend Kayak for airlines . I own a travel agency
缺點： Nothing
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Dollar則評價
租車地點
Dollar
列克星敦 Blue Grass租車地點
4000 Terminal Drive
+1 866 434 2226
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列克星敦 Blue Grass Dollar 辦事處的評價
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10.0
Easy and affordable
優點： The staff in both Lexington and Charlotte were polite aNd professional
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10.0
優點： Ease of Pickup and overall handling of the admin. work.
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10.0
優點： Great price, nice cars. You can’t beat the deal!
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10.0
優點： Car was clean and ran well. No problems.
缺點： No drive-up rental return. You will need to go back into the terminal to return the car. Not really a big deal though.
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10.0
Smooth transaction all the way around.
優點： Was upgraded to a Suburban at no additional cost!
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4.0
優點： Car was great clean drove well.
缺點： Customer service is terrible. I tried to extend my rental by one day according to my contract it was 14.85 and it took an hour of talking to people who obviously can't speak English very well to then connect me to the actual location who then tried to charge me a weekly rate for one day. A contract is a contract and regardless of the fact you printed something you don't like at this point it's still enforceable over your policy of whatever. To try and convince me to add know you to violate your contract and charge me $156 to extend for one day when my contract plainly said $14.85 a day is almost fraud. But then to have an employee tell me if I don't like it then bring the car back on time or pay means not only will I never rent with you again or suggest anyone does, but also that I'll refer it to the state attorney and the BBB. It's a disgrace for supposed p ET pole to want to extort money out if you by trying to enforce the very contract they are wanting to violate. Pathetic.
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10.0
Excellent service with a smile!
優點： I arrived a little early and the car was ready to go. No add on to the price and a great overall experience.
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4.0
It's okay
優點： Location
缺點： It was okay
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2.8
Car was misrepresented on Kayak
優點： What a terrible car rental experience. The car I eventually got in was almost okay.
缺點： I was sold a full-size car as a "Manager's Choice". It was said on Kayak that I'd be receiving the manager's choice of full-size car. What they gave me was the worst, most stripped subcompact car I've ever seen. It didn't even have cruise control or an Aux Jack and the person at the counter wouldn't let me cancel my rental. They said it would be a couple dollars extra per day for the car I got, but in the end when I checked out it nearly doubled my rental rate.
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10.0
Great Service would rent from again
優點： I arrived and the employee was very nice. They did not have the size car that I had reserved and so I was upgraded to a small SUV at no additional cost. Vehicle was clean and drove well.
缺點： I had no real issues at all. The only thing that I could mention was really nothing. As I was driving back to return the vehicle a warning light came on. It was fine and there was no issues with the vehicle performance. I returned safely and with no incidents.
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10.0
Easy and affordable
優點： The staff in both Lexington and Charlotte were polite aNd professional
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10.0
優點： Ease of Pickup and overall handling of the admin. work.
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10.0
優點： Great price, nice cars. You can’t beat the deal!
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10.0
優點： Car was clean and ran well. No problems.
缺點： No drive-up rental return. You will need to go back into the terminal to return the car. Not really a big deal though.
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10.0
Smooth transaction all the way around.
優點： Was upgraded to a Suburban at no additional cost!
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10.0
Excellent service with a smile!
優點： I arrived a little early and the car was ready to go. No add on to the price and a great overall experience.
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10.0
Great Service would rent from again
優點： I arrived and the employee was very nice. They did not have the size car that I had reserved and so I was upgraded to a small SUV at no additional cost. Vehicle was clean and drove well.
缺點： I had no real issues at all. The only thing that I could mention was really nothing. As I was driving back to return the vehicle a warning light came on. It was fine and there was no issues with the vehicle performance. I returned safely and with no incidents.
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4.0
優點： Car was great clean drove well.
缺點： Customer service is terrible. I tried to extend my rental by one day according to my contract it was 14.85 and it took an hour of talking to people who obviously can't speak English very well to then connect me to the actual location who then tried to charge me a weekly rate for one day. A contract is a contract and regardless of the fact you printed something you don't like at this point it's still enforceable over your policy of whatever. To try and convince me to add know you to violate your contract and charge me $156 to extend for one day when my contract plainly said $14.85 a day is almost fraud. But then to have an employee tell me if I don't like it then bring the car back on time or pay means not only will I never rent with you again or suggest anyone does, but also that I'll refer it to the state attorney and the BBB. It's a disgrace for supposed p ET pole to want to extort money out if you by trying to enforce the very contract they are wanting to violate. Pathetic.
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4.0
It's okay
優點： Location
缺點： It was okay
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2.8
Car was misrepresented on Kayak
優點： What a terrible car rental experience. The car I eventually got in was almost okay.
缺點： I was sold a full-size car as a "Manager's Choice". It was said on Kayak that I'd be receiving the manager's choice of full-size car. What they gave me was the worst, most stripped subcompact car I've ever seen. It didn't even have cruise control or an Aux Jack and the person at the counter wouldn't let me cancel my rental. They said it would be a couple dollars extra per day for the car I got, but in the end when I checked out it nearly doubled my rental rate.
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Hertz則評價
租車地點
Hertz
列克星敦 Blue Grass租車地點
4000 Terminal Dr Ste 105
+1 859 254 3496
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列克星敦 Blue Grass Hertz 辦事處的評價
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2.0
Horrible customer service
優點： Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!
缺點： They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!
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6.0
優點： got a car
缺點： bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak. Give me a flat price upfront
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10.0
Happy for the easy rental
優點： Easy: booking, pickup, drop off
缺點： Those older body impalas are a bit down market, but if that's what it takes to get the great price, not at all upset.
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10.0
優點： Smooth and quick rental.
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2.0
Horrible customer service
優點： Not a single thing! Even though the guy did smile the whole time showing he was a true jerk!
缺點： They stated it was booked thru a third party so they didn't have to honor the reservation. Then told me I could buy a plane ticket and be allowed the rental, so I buy a cheap flight, they again refuse saying I'm trying to defraud them!! I am still waiting on my refund& this has been over a week ago!!!
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6.0
優點： got a car
缺點： bastards charged me additional on top of what i had already paid Kayak THEN tried to charge me nearly DOUBLE for their own insurance even though I had purchased insurance from Kayak. Give me a flat price upfront
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Avis則評價
租車地點
Avis
列克星敦 Blue Grass租車地點
4000 Terminal Drive, Suite 104
+1 859 281 1681
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列克星敦 Blue Grass Avis 辦事處的評價
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2.0
Absolutely disgusting
優點： Easy to get to in the airport
缺點： There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip
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10.0
優點： I liked the whole process. Everything was easy and the vehicle was very clean.
缺點： Nothing, everything was great.
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7.2
Decent vehicle and the price was exactly as quoted.
優點： The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.
缺點： There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.
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2.0
優點： They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .
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7.2
worst audio system ever
缺點： This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.
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7.2
Decent vehicle and the price was exactly as quoted.
優點： The vehicle was well equipped. A Ford Fusion with backup camera and bluetooth sound system. The leather seats were very comfortable.
缺點： There were a number of body scratches and I was afraid I would get blamed for them since no one came outside with me when I picked up the car and no one noted the condition of the vehicle. It also wasn't clean, particularly the interior windshield.
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7.2
worst audio system ever
缺點： This was the most infuriating experience with a car audio system ever. I don't know how anyone who uses a smartphone as an audio source could ever drive this car. When connected with a USB cable, so i could charge my phone, the system kept stopping the audio(podcasts app) and then switching to my music, randomly. I tried to just listen to music but it kept randomly stopping playback, sometimes restarting the song from the beginning, sometimes going to a completely different song, sometimes stopping entirely. I gave up trying to play from my phone and turned off audio in the car completely. while i left the phone plugged into USB to charge, but still, without me touching the phone or audio system, it would randomly open my music and start playing random songs through the audio system. I know my phone is not the problem because my personal car has a USB port integrated with the audio system and it works perfectly with my phone.
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2.0
Absolutely disgusting
優點： Easy to get to in the airport
缺點： There car was absolutely disgusting. I have never been in such a filthy rental car. Sounded like it was going to break down on the highway the whole trip
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2.0
優點： They charged for me an hourly rate ($189) which they finally removed. Then I discovered they charged me for a tank of fuel when it was re turned with a full tank. Still awaiting a reply on the refund. Disappointing .
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Budget則評價
租車地點
Budget
列克星敦 Blue Grass租車地點
4000 Terminal Drive, Ste 104
+1 859 246 1405
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列克星敦 Blue Grass Budget 辦事處的評價
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8.0
優點： Great value and ease of pick up and drop off in the Lexington airport.
缺點： They miss charged our card by quite a bit. They did fix it In a timely manner, within 3 business days. It was slightly stressful until they fixed it but am thankful that they were on top of it.
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6.0
優點： Drop off was easy
缺點： Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.
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9.6
優點： Easy drop off process no line
缺點： No complaints
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10.0
優點： Quick and efficient staff
缺點： The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.
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10.0
Great car at great price!
優點： Great service, easy, quick transaction.
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6.0
缺點： Didn't have any live people to receive you when you get into the lot. You had to figure out that you were to go inside to check out. Signage wasn't very good and not very intuitive.
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9.6
優點： Easy drop off process no line
缺點： No complaints
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10.0
優點： Quick and efficient staff
缺點： The transmission on the Ford Focus was slipping in first gear and the check engine light was on during my rental period.
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10.0
Great car at great price!
優點： Great service, easy, quick transaction.
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6.0
優點： Drop off was easy
缺點： Car smelled like smoke, Was not cleaned from prior rental. When I called customer service they were a bit rude.
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6.0
缺點： Didn't have any live people to receive you when you get into the lot. You had to figure out that you were to go inside to check out. Signage wasn't very good and not very intuitive.
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