Not a 5 star
Location , beautiful property
AC does not cool. Breakfast is very expensive. The staff at breakfast are not catering i asked for eggs n pancakes and i only got eggs w bakon which i didn't order. I served myself cereal but there were no spoons to eat it with.
excellent restaurant great location helpful staff many amenities
It was only a half block from the Wawell Royal castle. It is in an incredible old building refer bish ed in the most elegant furnishings. My room had an exposed beam celing. The bed was antique with wooden head board, side rails and foot bosrd. The breakfast service was particularly nice.
I would have like to have stayed longer.
The hotel staff really put themselves out to make our stay comfortable. The room was very nice and even when we arrived early they offered us complimentry breakfast, which was very thoughtful since we had been up very early in the morning. They organised for me to have a massage and reception managed to answer any questions we had.
There was nothing I disliked about the hotel. If I had to put 1 thing, I would mention no english channels on the TV except news & Euro Sport. We sometimes like to relax late afternoon/evening and watch a movie. But talking to other people they mentioned the same in their hotel, in fact they had less than us.
the staff were amazingly friendly and highly professional. The little extras in the room made it stand out, l'Occitaine products in the bathroom, chocolates on arrival, bath robes, slippers etc. The restaurant was also excellent
Our room was very very small and I was dissapointed as I had bought this as a gift for my boyfriends 30th birthday, he did not complain but I wanted him to feel that I had spoilt him, also the sheet on the bed was too small and came loose
Location was great
Breakfast not wounderful. No Tea and Coffee making facalities in room
Uncomfortable furniture in room; absence of clock and audio in guest rooms; limited TV selection and no video in room; no shower in our room.
Its central location and attractiveness of surrounding area
The staff were first-rate - smiling, helpful, speaking excellent English
Only the too-loud piped music in the public rooms
Food was excellent - great breakfast selection and we enjoyed a superb evening meal
Central location for the sightseeing we wanted to do. Hotel was fantastic and the staff couldn't have been more helpful.
Staff were lovely as were all the facilities & the room.Great quiet but central location
Location of the hotel and the atmosphere of medieval times. Excellent facilities and service. Very nice pool and restaurant.
With a stay at Hotel Copernicus, you'll be centrally located in Krakow, just a 4-minute walk from Wawel Castle and 9 minutes by foot from Main Market Square. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.