Staff was friendly rooms were clean and comfortable
Wasnt aware I had to pay for parking... it should have been included with the cost of the hotel.
Within walking distance to Quicken Loans Arena. Which was one of the reasons we booked the hotel. Friendly staff, breeze to check in & out. Had a shuttle that would also drop you off & pick you up from the downtown area.
Beds were too soft & some of the furniture & fixtures were showing some wear.
Tribe fans it’s close to the field
Bed was uncomfortable
Waking up to blonde hair on my mouth an my hair is black !
Dont make ypur customers pay for parking on top of the overnight stay.
We booked a king sized room. We were given a queen sized room and told that the hotel was sold out.
Would stay elsewhere
Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back.
Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.
Staff and facility was excellent
Location to Progressive Field and downtown area. Staff was very nice and helpful
Just what I needed
Location was perfect
Had no dislikes
Liked the location next to Progressive Field. Older Hotel, but was kept clean and easy to get to. Parking in the back.
Only 1 choice for breakfast, all you can eat for about $12. Tried to get a drink at the bar after an Indians gamed on a Sat. night, only 1 person working the bar and no waitresses. The bar was mostly full, but we sat at a table. Asked for a wine list at the bar after being ignored waiting to order a drink. " Didn't have one and the wines are right there", pointing to a shelf in the back. Of course we left. She wasn't getting our business there. Another couple left without getting a drink before us too. The bed was soft and lumpy and uncomfortable and the pillows were too soft. I'll stay somewhere else next time.
Clean and Friendly
The staff was very friendly and helpful. The room was a very nice size and had everything we needed. Parking fees were understandable considering the location. Beds were comfortable.
There was no fan in the bathroom. Not a huge deal but hard to get ready when everything is fogged up and you can't open the door cause the others in your room are sleeping! Could also hear the people in the next room coughing up a lung through the bathroom vent...not a pleasant sound first thing in the morning but obviously not the hotels fault!
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, First Energy Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater (delete), Jacobs Pavilion at Nautica, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest.
預訂了從即日起至2020年6月30日入住克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭的旅客，均可申請全額退款。預訂時標註為「不可更改或取消」的訂單同樣享受這一政策。詳情請瀏覽希爾頓酒店集團有關新型冠狀病毒的專頁。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭的位置在Downtown的1100 Carnegie Avenue，距離克里夫蘭市中心1.1公里。 Jacobs Field球場是距離克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭最近的地標。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭的入住時間為15:00，退房時間則為11:00。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭有提供免費Wi-Fi。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭沒有提供免費停車。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭沒有提供免費機場接送服務。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭距離克里夫蘭霍普金斯國際機場16.9公里。 克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭距離阿克倫坎頓機場67.5公里。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭歡迎住客攜帶寵物入住。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭有附設泳池。
克利夫蘭市中心希爾頓花園酒店 - 克里夫蘭已採取以下的措施：