All of the staff were very friendly! We had a great time.
Cheap for a reason
My truck was broken into along with two other cars. The staff was not helpful when dealing with the situation. They have security cameras that are non-operational. I found trash in the bed of my truck every day. There are a lot of cats surrounding the back entrance of the hotel. Maintenance staff proceeded to enter my room with the "please do not disturb" sign on the door even though I had not put a request to fix anything on the room. Although it's location was convenient to NAS JAX, overall stay was unpleasant and uncomfortable.
Nice cheap and comfy
The rooms have recently been updated. Our room was clean. The was bed and pillows were comfortable. The staff was friendly. They could have used more staff at breakfast on a weekend morning though.Seemed to be a safe quiet neighborhood. I would definitely stay here again.
Staff had a hard time keeping breakfast items stocked for the guests.
Staff was professional and courteous. Breakfast was good.
A/C took 3 hours to cool the room. It kept cutting off and on all night. I could hear every single car driving down the road. Needs new mattresses.
Welcome to the Best Western Southside Hotel & Suites, located off I-295, Florida. Our south Jacksonville, FL hotel is only two miles from Naval Air Station Jacksonville. We are 11 miles south of downtown Jacksonville and 23 miles from Jacksonville International Airport (JAX). Sunny skies illuminate the sleekly designed lobby of the Best Western Southside Hotel & Suites - Collins Rd. Our hotel is located near attractions and businesses. Travelers have plenty to see during their stay in the Jacksonville, FL area. Our hotel's location is convenient to Veteran's Memorial Arena, Everbank Field, Kennel Club/Poker Room and the upscale St Johns Town Center. We're also near the rolling fairways of Eagle Harbor Golf Course, Club Continental, FL Yacht Club, and Jacksonville Zoo, MOSH, take a short ride to the beaches or explore St. Augustine culture and historic tours and premier outlet shopping. Since our hotel's location is in Jacksonville south, and borders Orange Park, we're perfect for military and government travelers. We're near Naval Air Station Jacksonville, Naval Air Depot and several military contractors. Our 500-sq-ft meeting room accommodates conferences and social events. Whether vacation or business brings you to our hotels, our amenities will satisfy your needs. Start each morning with hot complimentary breakfast. Use the free high-speed, wireless internet access. Make use of our business center computer. Take time to enjoy the outdoor pool and an on-site fitness center. When you're staying around Jacksonville, our hotel's amenities make us the ideal choice. With helpful staff members always on hand for recommendations, tips and advice, they act as local ambassadors and know where guests can go for great local cuisine to exciting recreation. Business and family friendly and a 100% non-smoking hotel, guests feel right at home!
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