lower price per night is offset by long commutes to anywhere
Staff is incredibly helpful and genuinely positive. Place is modern and clean; full marks for a modern well-tech'ed hotel. Restaurant was very workable and even took a date there...
the location is VERY FAR from anything tourist or business in London. Low-rates on room/night is swallowed in higher taxi (ridiculous), better-but-still-exorbitant Uber (could live with and did) or complicated-time-consuming options (uber or taxi to canary-wharf station, go to this line, change, go to that line, etc). Hotel Advice: Have pro-active information (like email) warning customers of extreme prices to get-anywhere, and suggest mediating ways to get a better "total cost of ownership" to the customer. Having a hotel-guard stop all traffic in seems an unnecessary step...too.
RECEPTION and CONSIERGE staff very efficient and pleasant
Breakfast facilities very poor. Had to eat off coffee table in bar as insufficient space in restaurant. Food constantly running out and not replaced quickly enough. I requested marmalade and waited 10 minutes only to be given jam!!! Staff seemed stressed and overworked. Not a good experience overall.
Radisson Blu Edwardian, New Providence Wharf hotel, part of Edwardian Hotels London, is a sleek, stylish hotel with a relaxed, boutique atmosphere. Soft lighting, water features and a riverside terrace are the perfect escape from the bustling City district of Canary Wharf on the doorstep. Opposite the world famous O2 Arena across the river (accessible via the underground), it is conveniently close to both the Excel Centre and London City Airport from East India Docklands Light Railway station. For a complete escape, guests can try the hotel's tranquil East River Spa, offering indulgent treatments with ESPA products as well as a sauna, steam room and 24 hour gym. Eight meeting rooms offer a selection of spaces for business gatherings and events of between 2 and 250 people. New Providence Wharf's 169 spacious bedrooms feature rich furnishings and modern comforts, including 350 thread count Egyptian cotton bedding, down pillows and Italian marble bathrooms, some with luxurious freestanding baths. Guests will also find cutting edge technology, including free high-speed WiFi up to 150 mbps on an unlimited number of devices, USB charging sockets, and Samsung TVs offering up to 300 channels in multiple languages. Guests can book one of the hotel's 10 river rooms for stunning views across the River Thames. Scoff and Banter serves a seasonal menu of traditional British cuisine using only the finest locally sourced, seasonal produce in a location that's all about the river. Guest favourites range from tasty classics like beer battered fish and chips, shepherd's pie and Eton mess, to indulgent afternoon teas. All can be washed down with a superb selection of wines and cocktails, and even a game on the full-sized American pool table. Thanks to floor-to-ceiling windows, visitors also enjoy outstanding views across the Thames, whether dining inside or on the restaurant's quiet riverside terrace. 2015-2017 TripAdvisor Certificate of Excellence winner.
Radisson Hotel Group
based on 4,797 reviews
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