First point, when I arrived to the reception I asked the customer service lady about types of room she answered: no madam no room available, everybody came today I transfered them to my sister hotel!! Or If you want I can give you standard room for £650 per night !!! At the same time, I booked through Kayak app and I found it for £450 per night .. Second point, the bed cover seems no quilt inside and they didn't change it for 8 nights, also the room was not clean.. Third thing which was the most disgusting thing, on 12 of Sep 2016 I waked up at 8:00 am because of voice coming from one of my plastic bag I was puting it over the chair, it was a mouse inside the it. Then the mouse run to his hole under the mini bar !!! I went directly to the reception and they told me sorry madam we will give you another room in another floor. They gave me other type of room better than which I booked. Fourth point, I spoke with the supervisor about what happened, she appologized and she told me that her manager will contact me.. I was following up with her everyday but no answer.. On the last day, when I checked out she told me that her manager offer me to make upgrade next time to primume room or they will return £200 !!! She told me " but please madam don't write your rivew online". I against that, then she told me you can contact my manager by email. My psyche was to much tired and bad mood. I sent an email to the manager but she didn't reply.
It is brilliantly situated - great for shopping but don't spend a lot of time in the room - it is so small it will drive you mad. No gym and stupidly expensive wifi
You couldn't swing a cat in the room. Expensive wifi
Location was good. near tube station. walking distance from good shops.
Beds uncomfortable hollow in centre. wrote in dust!! Otherwise ok.
It is a very good location for us for shopping, resturants and good bars.
The Location Only!
Rooms were so small & Internet expensive
With a stay at Millennium Hotel London Knightsbridge, you'll be centrally located in London, steps from Sloane Street and within a 10-minute walk of Harrods. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
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