First point, when I arrived to the reception I asked the customer service lady about types of room she answered: no madam no room available, everybody came today I transfered them to my sister hotel!! Or If you want I can give you standard room for £650 per night !!! At the same time, I booked through Kayak app and I found it for £450 per night .. Second point, the bed cover seems no quilt inside and they didn't change it for 8 nights, also the room was not clean.. Third thing which was the most disgusting thing, on 12 of Sep 2016 I waked up at 8:00 am because of voice coming from one of my plastic bag I was puting it over the chair, it was a mouse inside the it. Then the mouse run to his hole under the mini bar !!! I went directly to the reception and they told me sorry madam we will give you another room in another floor. They gave me other type of room better than which I booked. Fourth point, I spoke with the supervisor about what happened, she appologized and she told me that her manager will contact me.. I was following up with her everyday but no answer.. On the last day, when I checked out she told me that her manager offer me to make upgrade next time to primume room or they will return £200 !!! She told me " but please madam don't write your rivew online". I against that, then she told me you can contact my manager by email. My psyche was to much tired and bad mood. I sent an email to the manager but she didn't reply.
千禧國際倫敦騎士橋飯店位於倫敦中心地帶，住這裡除了到斯隆街很近，步行至哈洛德也只要 10 分鐘。 此 4 星級飯店位置絕佳，從這裡開車約 1 公里 (0.6 英哩) 可以抵達海德公園角落，開車 1.2 公里 (0.8 英哩) 則會到維多利亞與亞伯特博物館。
您可以在Le Chinois Restaurant餐廳吃點東西，順便在這裡附設的酒吧小酌幾杯放鬆一下。您也可以選擇待在房間裡，享受 24 小時客房餐點服務。想要舒展身心放放鬆，可以到 2 間酒吧/酒廊的其中一間點一杯飲料清涼一下。平日 06:30 至 10:30 和週末 07:00 至 11:00 付費供應自助早餐。