倫敦肯辛頓希爾頓逸林酒店 100 Queen's Gate Hotel London, Curio Collection by Hilton

It could have been handled so much better.

Location-Good breakfast-clean

The hotel was under major renovation which Hilton did not warn us about. While the hotel room was slightly larger than our queen bed, the only window was covered up with a plastic vinyl so you could not look out. When I removed the vinyl, there was a tarp hanging in front of all the windows along with scaffolding. The work was done during the day...loud. When I asked for a room on the other side of the building, they told me those rooms were very loud and sleeping would be difficult. I paid for 3 nights and used my points for one night. What a huge disappointment. They only comped us one breakfast. I felt like we were in a closet with no windows. On a positive note, the folks working the desk were at least friendly, but keeping a happy customer was somewhat lacking.