Although a bit separate from the centre, its tranquility and comodity were very welcoming. The surprise was the jaccuzzi after a long day of walking. Breakfast ok, nothing special. The amability of Osvaldo.
The (almost) hostility of the lady serving in the breakfast room, no smile, no good morning. Not the best way for starting your day
The situation of the hotel is nice because you are away from all the mess of tourists, and yet only a 10-15 walk to all major sites in the city. The air conditioning seemed to work just fine (Florence in mid-August is hot!) and the room was of a good size, well decorated for the most part, and generally clean. The staff, as well, were generally nice and friendly. I would say the price was good, but I found out later that the four star hotel across the street (with rooftop pool and breakfast included!) was less expensive.
Simply does not fulfill requirements of a four star establishment. Front desk and reception need to be re-done. Staff, while friendly, did not offer the kind of service expected (did not even offer to help with bags when checking in or out) and was generally incompetent (charged us twice while checking out! and the maid would never knock and almost walked in on us at least 4 times!). The room was nice, good size, and clean, but had no information on the hotel, location, etc... No way to know how to call front desk or even something to put on the door so the maid would not burst in! While looking for said info, found all sorts of detritus in drawers from previous guests. Breakfast was just simply horrible: food, coffee, room... everything.
The hotel is situated in a very quiet street. We got a nice, large room, very comfortable and clean. Breakfast adequate and nice staff.
The hotel was clean and well maintained and the staff was friendly and helpful.
The hotel room was attractive and felt right for being in Italy.
The dissapointing areas were the air conditioning was not working properly and the breakfast room was falling apart e.g. lots of paint peeling off the walls etc.
Very comfortable room, very friendli and helpful satff ,excellant possition
With a stay at C-hotels De Rose, you'll be centrally located in Florence, within a 10-minute drive of Pitti Palace and Fortezza da Basso. Featured amenities include wired Internet access (surcharge), express check-in, and express check-out. Self parking (subject to charges) is available onsite.