負評：Our room had 3 people in it and we only got 2 bath towels no extra blanket for the 3rd person. The air conditioning was poor it was never cool enough in the room forget about blow drying your hair cause the dryer turned off after 3 mins of using it.. let alone at 6:30 am the people who work there were slamming doors and it was right next to our room it sounded like they were in our room that's how loud it was.. it was every day.. when we seen pictures of this place we thought it was nice but when we got there it was a whole another story
負評：It is too noisy for being next to train station, my room has the windows that did not close properly and when reported they personal just had excuses and told that they were no other rooms available . Seems the motto that client never has the reason, not even a refund !
負評：The lobby smelled bad every single day we were there. The bathroom shower leaked water all over and created a mess. It was not as nice as I expected for the price.
負評：Hated the room but I am sure they have better rooms but wasn't given an option to select while booking
大使酒店的位置在老城區的Via Luigi Alamanni 3，距離佛羅倫斯市中心0.9公里。 新聖母廣場是距離大使酒店最近的地標。
大使酒店距離佛羅倫斯 佩雷托拉機場5公里。 大使酒店距離San Dalmazio San Domino Island62公里。