We enjoyed the beautiful building and the location.
I am sorry to say, but the staff was very unhelpful and very unfriendly. We stayed at a hotel in Rome called the Suite Hotel near the Piazza de Republico and had a wonderful experience. The staff was so friendly and helpful. Your staff coud learn from this staff on the proper way to take care of guests.
A private function was held in the bar/reception area which meant hotel guests could not sit or have a drink that evening. We had to show our room passes to gain entry into the hotel.
Very classy. Staff was extremely helpful. Locations was perfect.
nothing! everything was great. If there is anything that might be chnaged a little is that the breakfast staff could be a bit more attnetive. This is a suggestion not a complaint.
Location is good. Close to Duomo, only few minutes walk away. we stayed in a room with my kids (4 people total) where we had enough space for each. Large room, comfortable beds, nice bathroom, clean and quiet. Only breakfast is not enough. Price is little bit high buy all hotels in Florence are expensive though.
Good location,room quiet,arty and quirky design,staff friendly,breakfast very good.
Air conditioning did not work for three days,after repeated requests an engineer fixed the problem.Asked for a discount,they took the price of a bottle of water off the bill - 1 Euro ! Garage next door extremely pricey,no off street parking,suggest a cab or walk to the hotel.
The location was great. It was quiet and the room was big by most standards, but by Florentine standards, it was fabulous (205)
The staff were thin on tha ground badly organised, I struggled to get more than 4 hangers in the wardrobe! Is the little things that make a big difference because they should be in place.
Spacious and Comforable bedrooms and excellent lobby spaces. Comfortable Air Conditioning
This was one of the best hotels I have ever stayed at. It is centrally situated to see all the key museums in Florence. The staff were very very helpful and always had a smile whatever the request.
Clean and comfortable,
Bar closed at 10pm and on one day it didn't open due to staff illness, whilst other staff seemed available but doing nothing.
the location was good and the design of the hotel was fantastic
The big problem which would make me not stay here again was the noise from the street below - i couldnt get to sleep at all and the noise when on till well after 4am - I reccomend that the hotel use double glazing so when people stay in the hotel they dont have to sleep on the bathroom floor so they shut the noise out - or supply earplugs.
With a stay at Borghese Palace Art Hotel, you'll be centrally located in Florence, steps from Bargello and 5 minutes by foot from Palazzo Vecchio. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.