優點: The night porter, maintenance and Breakfast staff were polite and friendly and the breakfast was good.
缺點: Reception on arrival were very miserable, mini bar was warm, room card kept cancelling. The hotel was fully booked with Christmas parties so some very loud brash people.
6.0 好
優點: Location was great. Staff in general were well mannered. Up to 18 floors. Has a gym, but didn't get to see it. Well sized rooms also. Shoe machines on the floors along with ice.
缺點:
I have to say I love the Raddison blu brand but this will now be the 1st of two lower than average reviews I'll be writing.
First of all I felt lucky and a little excited to get a good deal of £88 per night (with breakfast) as apposed to the £150-£170 most sites were advertising (including Raddison blu on their club Carlson membership site).
It started with the arrival with my colleague, a small lobby for the size of the hotel. No one there at first but they came out seconds later so it wasn't too much of a problem. We explained to the front desk that I had booked the rooms for two of us, but rather than looking it was assumed it would be under separate names. Could have been my fault so I'll let that go.
We then both checked in, only to find that both rooms were under my name. This was done quite fast, which was good and we were sent on our way with a brief explanation about the breakfast in the morning. Missed the offers that were on hand and not valid at check-in so no upsell. Had they asked we would have taken one of the offers.
I did show my club Carlson card and asked if there was anyway of upgrading as to which she said "I'm afraid not as the hotel is fully booked". Which was understandable (remember this part!).
I was getting myself together at the reception desk, at which she thanked me. She then thanked me again and gave me a look to say do that somewhere else! I looked around and saw a queue behind me, which I was surprised as there was no one there when we arrived. I apologised when I left the desk but left with a slightly sour taste in my mouth.
I then went to my room which smelt of cigarettes. I wasn't sure whether someone was taking a chance on smoking in their room or it was a stench in the actual room. The carpet had stains that seemed well embedded (my colleagues room looked as though blood had been engraved into the carpet with stains too!), the tv had very poor reception (so that was the Brits out of the window). Bathroom was a good size and clean, so was the room in general. But lacked any homely or business feel.
10.0 極好
優點: I was passed out drunk in my room after a somewhat heated exchange wit my partner.
She for reasons only known to whatever deity you pretend to pray to elected to come over. This was an excellent choice assisted by the staff of the Radisson blu hotel.
缺點: I have to use a key card to access my floor, its a layer of security that is utterly redundant.
缺點: Noise pollution outside woke us up early hours.
Car park was not free
Bed uncomfortable
7.7 好
缺點: Booked double room but the room was very small and heating did not work. So had to upgrade the room. £20 extra and we good very nice executive room.
9.7 極好
優點: Excellently placed location value for money and felt very safe with the staff at the doors during the busy night life . Beds are very comfortable and so are the pillows !
缺點: The bathroom toilet was broken the bath tub plug was rusty and no water for my kettle or at all
6.0 好
缺點: Intercom was not working. U have to go down anytime you need water
7.7 好
優點: Great location, staff were great,
缺點: Noisy neighbours
9.7 極好
優點: Price , location , on site parking , large rooms , great staff ,
缺點: Paying £14.50 for one nites parking this really shud be free , breakfast too is extra , the door cards worked when they wanted to and we ad to change them 2 x ,
10.0 極好
優點: Check out being 12pm
Service
Express checkout
Two double beds was really good, room was very nice
Prime location of Broad Street
Security was good coming back at nightime
缺點: Nothing
8.2 極好
優點: Location
缺點: .
6.0 好
優點: Nice sized room.
缺點: I didn't enjoy struggling to hear the TV over the noise of the lift. I didn't sleep much because the noise of the lift woke me up quite a lot of the time throughout the night. We were on the 6th floor and the noise from the street was still quite loud.
缺點: Price of drinks far too expensive compared to other hotels
Had a lunchtime ham sandwich No butter ,?
Insufficient seating for breakfast to accommodate customers Had to wait for a seat and then oobtain extra chairs from different parts of restaurant hence food was cold
8.0 極好
優點: Comfortable room and friendly staff
缺點: 11am check out time. Difference of opinion between day and night staff on check out times
10.0 極好
優點: Breakfast! Great selection at the buffet style breakfast bar.
優點: Overall great value for money, great size room, very spacious, extremely comfortable bed, good facilities in the rooms and a fantastic breakfast.
We considered our room was very quiet for a very busy city centre location (right in the hub of the night life) and we found the staff very polite & friendly.
For our annual Christmas stop-over in Birmingham this could possibly be our new favourite!
缺點: The only minor improvement in the room would be to have the toilet incorporated into the bathroom instead of being in a separate smaller room.