There is no airport shuttle and the customer service was horrible!
Due to the covid 19 virus there was no shuttle service. This could have been put in your website. I wasn’t happy having to pay $18 for a 20 min ride.
wifi was unstable
Driver of the shuttle could have been friendlier. Took a long time for the staff to pick up the phone but it was because she was handling alot alone. She needed more help
Great for the price point
The facility was very clean, and the staff made check-in quick and easy.
Our only complaint was the noise bc the rooms aren't sound-proofed much.
The staff were super nice, and it couldn't have been easier to schedule a wake up call and an airport shuttle. Nothing was fancy, and everything was new and clean.
The ATM in the lobby didn't work, and while there was AC in my room, it was hard to get it the room to the right temperature. That probably has more to do with Houston humidity than the hotel itself, though.
- staff was very nice, helpful - room was comfortable, great value
Having the shutte pick me up at the Airport. The helpful staff and The cleanliness and orderliness of the establishment. Everything appeared cared for or looked after. And the staff were kind. I was very impressed. Your good people have it down or Is it just Houston.
The food in the nearby strip mall.
room facing inside n not the parking
no fridge in room
Clean and spacious
Great value for money, clean
I stayed for 2 weeks and i thought they had a great cleaning staff. Clean, nice bed, no bugs, wooden floors. Superb value for money. Friendly staff. Only a few items for breakfast but can't complain.
Some minor things: The gym equipment was not functional. Also maybe the waffle maker and toaster can be cleaned better because it's used by everyone, everyday.
I liked nothing there
With a stay at Red Roof Inn Houston - IAH Airport/JFK BLVD in Houston, you'll be near the airport, within a 15-minute drive of Greenspoint Mall and Houston Grand Prix. Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available 24 hours).