Close to Levent business area. Good price/quality ratio.
Some mold on fitness room roof and lack of fresh air as it is underground.
Normally when I go to Istanbul I stay at higher end hotels, but because of the marathon I wasn't able to get a room so my research brought me to the Bilek hotel. It isn't the Ritz but the staff were friendly, the rooms were large and clean and the price is a third of what I normally pay. Yes it is a little dated but for the cost savings and if you are only staying a night or two this is an excellent alternative.
No complaints, I was treated well and all my requirements were easily met.
I was there for a conference and the hotel was well located for walking to the conference facility. The hotel was clean and well maintained.
The staff does not seem to be trained for good customer service. They were not helpful in responding to questions. There was no map of the local area available at the desk. The light inside the room as you enter was on a motion detector, which meant that unless you were constantly moving in that area, the light would go off. However, for some unknown reason the light would come on periodically during the night, disrupting sleep. This may be a way to save energy, but it became very annoying. There were no drawers to put clothing away. There was no coffee maker or way to make hot water in the room. After the second night the air conditioning was either turned off by the hotel or no longer worked.
Very friendly staff
It is Ok for sleeping nothing else
Clean, bed nice and silence.
Woke up at 5 am with cigarette smoke even though they said the sectionwas no smoking.
Located near the metro station, friendly atmosphere and polite personnel, baggage room to leave the luggage upon cheking out in case departure is in the late evening
more TV channels
The Bilek Istanbul Hotel is located in the heart of the business world of Istanbul. Modern in design, enjoy a professional and outstanding level of service and expertise. We are proud to serve you on your long or short term stay in spacious and comfortable accomodation in one of our 117 rooms, offering you a peaceful and relaxing stay which will feel like home away from home.