I know this hotel and its convenient location. I've stayed ther in the past.
Even though Kayak, through Getaroom sent me a confirmation they did not send this information the the hotel. Presenting the printed confimration was of no value. Luckily---this is not a hight season--they had a vacant room. It was humiliating that they asked me to pay for the room, although it was pre-paid, and they askend ME to contact Kayak & Getaroom so that they settle the issue. Later they cancelled the second charge. I was angry, and called the number on my voucher. I should not have to endure this treatment. The room I had been promised was a a superior room. The room I checked into was ordinary. I still hope to hear from someone from Kayak or Getaroom and explanation as to what happened. Sincerely, Jacob Gershoni
Everybody was very polite and helpful.
This hotel location is not ideal for those travelers whishing to explore the historical part of Istanbul; hotel is close to Taksim Square and Istikal Cad making it ideal for shopping and enjoying the night clubs.
the location
Location - Price - Cleanliness - Fairly large rooms - Spa & health club.
Noise of house keeping - Noise of the bar in front of the hotel - Thin walls !!! - Small bathrooms.
The indoor health club was magnifique
The Portofino Restaurant was great; the food delicious and the staff very friendly and helpful. The Swimming Pool was lovely and the location of the hotel is very good.
I didn't like the unwelcoming staff at breakfast. They were unsmiling and did not offer tea or coffee -they had to be asked every time. The atmosphere at breakfast was awful though the choice and quality of food was good. The bedroom I had was comfortable but was slightly shabby and not spotlessly clean.
the site is very suitable for everything. I visited it before three years and it was better and more luxury.
the location of the hotel is only 5 minutes walk to taksim square , near metro , A/C is good , bed is comfortable
no conceirge , the reception often does not speak english , the room cleaning is poor here and noisey . LCD is 10"
the location of the hotel was excelent every thing near to it, the resturant was nice also.
They are not trustworthy with money.. They went to our room and stole our important files. And they took our passport the day we checked in and refused to give them back in our check out claiming that we didn't give them our passports in the first place..it is clear that they are racist towards Arabs. I do not recommend this hotel to anyone. And they also left us waiting more than 5 hours before they gave us our rooms . plus they talk down to us.
The hotel is very near to the shopping area
The staff is roued and un polite, despite they have vacant room they insist that the check in time is 12 pm
Staff was good and took good care. Hotel was comfortable.
Taxis taken through hotel were charging higer prices and were using longer route. They were called from the Taksim hotel complex area , exclusive taxi stand.
A stay at Occidental Taksim places you in the heart of Istanbul, within a 15-minute drive of Dolmabahce Palace and Galata Tower. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotels.com
根據19則評價
清潔度
舒適
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食品
登記入住 |
14:00 |
退房 |
12:00 |
政策根據不同房間類型和供應商而異。