Friendly staff, great room very comfortable, bourbon hour and the location
Provide Room service menu from urban farmer
Everyone was pleasant and helpful. Loved the ambience of an older hotel remodeled to high standard.
Great personal attention. Cathy at front desk very professional and caring. Excellent service all around.
The hotel exudes charm and luxury. It reminded me of the "grand Budapest hotel" where everything was run perfectly. The staff was phenomenal and anticipated needs before we had to say anything. The hotel was extremely well kept and clean, had an amazing bar, and an exceptional lobby where we enjoyed the evening's whisky tasting and a chat. Top notch hotel.
My only complaint is that we booked a room with a queen bed and not a king.
Unique and interesting building; very friendly staff; gym was amazing; location was unbeatable
Somewhere between 'character' and 'old.'
Location. Staff. Architecture.
Outage of running water. Street noise from outdated single-pane glass.
From the moment we walked into the lobby, we knew we had picked the right place. Everything about the hotel is intended to insure the comfort and experience for their guests. From the old key and hassle room key to the Victorian period furnishings to the Cruise Room bar, you feel like you are part of another time. The staff was fantastic, the service was 5 star and the custom cocktails and history lesons in the Cruise Room were fantastic. Best location in Downtown. Perfect for first time Denver visitors or anyone looking for the perfect weekend getaway.
The bed was too high and too firm for my taste and the only chair in the room was not comfortable. It is a hard balance to use period furnishings and keep them comfortable to today's standards I'm sure.
Best hotel experience ever. Incredible staff and service, incredible accommodations in a historic building and a perfect location. It was beautiful.
We will be back!
The entire experience was a pleasure. The staff was very accommodating, from the desk clerks to the bellmen to the manager. They Upgraded our room to a better view. The bourbon tasting was a nice touch and our breakfast in bed was delicious. Can't wait to return on our next trip to Denver.
The Oxford Hotel is an example of Denver at it's best. I loved returning,after 20 years, for an overnight stay.
Apparently, Orbit booked me for two rooms. The Oxford Hotel informed me of your error, and only charged me for one. Thankfully to them, the mistake was corrected .
The staff and the room
Having to leave
The atmosphere is just beautiful- full of history. The staff are wonderful. This is our second 'annual' Oxford Hotel stay to celebrate our 23rd anniversary. Once the gentleman heard this at check-in, he sent up a complimentary bottle of wine - which was very good.
It was a very nice stay- a bit pricey for one night. I wish it were more affordable.
The staff was unbelievably helpful, polite & courtesy. There was a historical feeling of era gone by. I love leaving my key at the desk to be put in my room slot.
The beds are beautiful but mattresses can be more comfort.
Great location ,classic decor, nice rooms and the staff were very friendly
Room was very clean & comfortable. Convenient property close to 16th St. & Union Station. Lobby ambiance was warm and classical. Bell staffs and valet were courteous and friendly. Morning coffee service at elevator area was thoughtful. Elevator floor w/accurate days of the week was great for international travelers and for those coming from different time zones. Finally, ...michael, the Director of Operations, very courteous, friendly, diligent and took ownership of guest concerns. His presence pretty much negates other negative issues surrounding hotel staffs.
Unable to cash "American Express" travelers check. Last I checked, the Traveler's Check was for Travelers & still good as cash. It was embarrassing to be told that our traveler's check was not accepted and cannot be cashed here. Proper phraseology should've been, " We are sorry, current our hotel policy does not allow us to cash any traveler's check at this time." Instead, we were told, "We don't cash traveler's check here." Diplomacy and style of delivery is still a part of customer service.
Upon our arrival, the ancient Land Rover embarrassingly lost a bunch of coolant fluids. The valets took care of us and the next day filled the radiator. I wish we'd gotten the valet's name who did this---he was excellent. The Cruise Room bartender was professional. The entire hotel was run with quiet efficiency; a sort of european grace and style. After reading the menu at McCormick's, we wish we'd eaten there, although for breakfast, the small Italian place across the street was rather nice, too. We'd certainly stay at The Oxford again. Whoever is in charge seems to understand the clientele, because it's well-run. My guess is that he or she has stayed at quite a few good hotels, been to excellent schools, or both. Keith Doughty
With a stay at The Oxford Hotel in Denver (LoDo), you'll be steps from Union Station and 7 minutes by foot from Coors Field. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Denver? This hotel has facilities measuring 8661 square feet (805 square meters), including conference space.